Hello everyone. I am a new Subaru owner, I have own a 2019 Subaru Forester for 2 years. On 30 December 2021, my vehicle stalled out in the middle of the highway on I-95S in Massachusetts as I was driving around 55-65 mph. The engine lost power, the steering wheel got really stiff, and the vehicle started sputtering.
I shut off the vehicle a few times and tried to start it back up with no luck. I maneuvered to get the car to the breakdown lane and ultimately had it towed to the dealership. Diagnosis revealed that both tumble generators in the air intake manifold failed and the car also needed the gas line to be replaced.
The car is 2 years old and is approaching 65,000 miles. The dealership and Subaru America refuse to cover the full cost of the repairs under the claim that it is no longer under warranty and lack of proof of regular maintenance for the past 2 years.
They are offering $750 as credit toward about $1900 of work to fix the vehicle.
I have spoken to a number of mechanics and no one can remember the last time they had to do work on an intake manifold, especially on such a young vehicle, and some didn't even know what a tumble generator was.
After looking into this a little further, Subaru has a number of complaints and recalls with the NHTSA related to this issue and it is a miracle that no one has gotten hurt yet from these incidents. So far both the dealership in the Massachusetts Metrowest area and Subaru America have refused to cover the cost of the repairs.
I wanted to share this experience and shed some awareness regarding this vehicle and also learn if anyone has had
a similar experience recently. Subarus are supposed to be reliable vehicles and the company should stand by its brand, I am not sure what is going wrong here. Perhaps, I am a little naive but I feel this is something that should be covered by the dealership/Subaru
Appreciate any feedback or comments you may have.
I shut off the vehicle a few times and tried to start it back up with no luck. I maneuvered to get the car to the breakdown lane and ultimately had it towed to the dealership. Diagnosis revealed that both tumble generators in the air intake manifold failed and the car also needed the gas line to be replaced.
The car is 2 years old and is approaching 65,000 miles. The dealership and Subaru America refuse to cover the full cost of the repairs under the claim that it is no longer under warranty and lack of proof of regular maintenance for the past 2 years.
They are offering $750 as credit toward about $1900 of work to fix the vehicle.
I have spoken to a number of mechanics and no one can remember the last time they had to do work on an intake manifold, especially on such a young vehicle, and some didn't even know what a tumble generator was.
After looking into this a little further, Subaru has a number of complaints and recalls with the NHTSA related to this issue and it is a miracle that no one has gotten hurt yet from these incidents. So far both the dealership in the Massachusetts Metrowest area and Subaru America have refused to cover the cost of the repairs.
I wanted to share this experience and shed some awareness regarding this vehicle and also learn if anyone has had
a similar experience recently. Subarus are supposed to be reliable vehicles and the company should stand by its brand, I am not sure what is going wrong here. Perhaps, I am a little naive but I feel this is something that should be covered by the dealership/Subaru
Appreciate any feedback or comments you may have.