Having a difficult time updating the maps in my new Forester. Have had several phone calls with Subaru Customer Advocacy about this but they seem clueless to resolve the issue.
Shortly after I purchased the car, I updated the maps via USB following the instructions on the website. I installed the Map Downloader on my laptop, downloaded the new maps (9/2/2024 versions then) onto a USB and then used the USB to update the maps in the car. All worked as intended. I also set the car up to do automatic updates for 8 regional states via WIFI.
More recently, I noticed that there is a new set of updates for all the maps dated December 2nd 2024. The 8 selected states updated with WIFI successfully. However, when I went to update the whole map set via the same USB as I had done the previous time, I wound up with the same old 9/2/2024 maps. That included the 8 regional maps that had already been updated to the new December versions via WIFI, which were now reset to the old September versions. The Downloader shows the new versions, which presumably is what went onto the USB but the older September versions keep reappearing after the USB update.
Have gone through the process several times with the same result. Subscription all in order and USB worked first time but not now??
Shortly after I purchased the car, I updated the maps via USB following the instructions on the website. I installed the Map Downloader on my laptop, downloaded the new maps (9/2/2024 versions then) onto a USB and then used the USB to update the maps in the car. All worked as intended. I also set the car up to do automatic updates for 8 regional states via WIFI.
More recently, I noticed that there is a new set of updates for all the maps dated December 2nd 2024. The 8 selected states updated with WIFI successfully. However, when I went to update the whole map set via the same USB as I had done the previous time, I wound up with the same old 9/2/2024 maps. That included the 8 regional maps that had already been updated to the new December versions via WIFI, which were now reset to the old September versions. The Downloader shows the new versions, which presumably is what went onto the USB but the older September versions keep reappearing after the USB update.
Have gone through the process several times with the same result. Subscription all in order and USB worked first time but not now??
