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2021 - Occasional sensation of a transmission slip when accelerating from a stop?

16K views 31 replies 19 participants last post by  OuchDamn  
#1 ·
My 2021 Forester developed an issue at approx. 12,000 miles. Sometimes when starting from a stop, it will briefly have the sensation of a transmission slip at around 5mph, then "catches" and goes on normally. 0-5 normal, slip/bump around 5, then normal. I'm not talking about the higher revs that some people confuse for slipping- I'm very familiar with the CVT now and find that to be normal. This particular issue feels as if a chain on a bicycle slips and then catches, or if a gear is missing a few teeth. I know this is not the case, but I'm attempting to describe the sensation. A brief slip/jolt, then on my way. Almost like an abrupt clutch dump of the last bit of clutch travel on a manual, following an otherwise normal release speed- think a new driver learning.

Background: I got an oil change at just under 12,000 miles, right before a roadtrip to the mtns. The trip involved 8+ hours of highway driving, with several hours of it on some fairly large hills at high speed. The issue developed soon after returning from our trip. That said, on the way home we noticed some jerky behavior at highway speeds during light accel on flat ground.

Went to the dealer, they did not notice anything. My passengers did notice, and made comments. It's not un-driveable, but it's really annoying. I went online and found some info on a reset procedure that seems to be a throttle reset? It fixes the issue initially, but the issue returned after a few weeks. I lived with it for the remaining 6k miles until my next change. Following my oil change at 18k miles, the stuttering at highway speeds got much worse! I finally made the drive to some flat ground to check the oil level, and it was 1 inch over the "full" mark after sitting for 30 mins. I took it to the dealer and they adjusted the level, after confirming my findings.

My theory is that the 12k oil change was somewhat overfilled, since the 18k change was really overfilled. I've exhausted myself trying to get answers from the dealer, and it really seems to be a waste of time. I did the "throttle reset" again following a confirmation of correct oil level, and it seems to have fixed it, though I can't tell if the slip issue is creeping back in. Everything is happy at highway speeds, which is nice

My question: Does anyone know what could cause this kind of behavior where it feels like a brief slip? If there is a part that was damaged by the oil overfill, what could it be?

Please- I'm looking for technical help, not advice on fighting my dealer, or criticism of my delay in checking the oil level. Thank you for understanding.
 
#2 ·
a little description of the tachometer at the exact moment of the "transmission slip" would help - is there a brief upward blip of rpm, as would happen with true slippage, followed by a reduction as the transmission grabs again a split second later? or does the rpm jolt downwards at that exact moment? The latter could mean that your torque converter lockup is not working well.
 
#4 ·
Great question, I forgot to mention. The tachometer shows no abnormalities when it occurs. It stays steady. I don't think it's actually transmission slip that is happening, it just feels like it.

Not sure if this relates, but I do think my torque converter is a little abnormal. It unlocks at 15mph like everyone else's does, causing the false perception of slight acceleration, which many report. BUT, when the engine/CVT gets really hot (hot, humid Florida days, stop-and-go traffic) the unlock can be quite violent. It can feel like the rear bumper getting tapped. This happens even when my rate of deceleration is very slow. It feels like something in the transmission is slamming into something else. Almost like the TC gets stuck, and then finally unlocks with some anger issues.

Switching dealers, and/or insisting that you yourself accompany them on a test drive seem very wise to me. Especially if you go back to the same dealer make sure you know exactly the kind of drive setup to do to get the misbehavior to happen for them (weather, how long after cold start, speeds, throttle opening, gradient of the road, etc. etc.)
This is really good advice. I've just done this so many times in the past that I'm tired of spending my time with them. If I have a name for what the issue might be, it's easier to direct them to it, or fix it myself.

I'm not really expecting anyone to know what the issue is with what I'll call "virtual slipping," but figured it was worth asking since there is such a broad spectrum of great knowledge and helpful folks on this forum.
 
#3 ·
Switching dealers, and/or insisting that you yourself accompany them on a test drive seem very wise to me. Especially if you go back to the same dealer make sure you know exactly the kind of drive setup to do to get the misbehavior to happen for them (weather, how long after cold start, speeds, throttle opening, gradient of the road, etc. etc.)
 
#6 ·
Early failure of the belt that connects the torque converter to the main part of the CVT can yo-yo in extremes, tbh you shouldn't notice any behavior like that at all. But if it is failing, that 'boing!' sensation like a spring releasing tension is sometimes a symptom.
Most noticeable with people who like to accelerate aggressively, it was a symptom I noted in a high mileage 2014 Nissan Murano. One mechanic said that he was doing fixes on this lady's car who also owned a CVT murano frequently because she liked to stomp on the pedal, causing torque converter related issues. 🤷‍♂️

Overfilling the oil shouldn't produce a transmission symptom as those are not directly related to each other, what overfilling can do is ruin your engine or the seals at the very least because in that scenario you now have an over-pressure event occurring inside it. When in doubt it's better to have it slightly under filled than overfilled.
 
#7 ·
I don't know if I missed this but did anyone mention if the CVT fluid was checked at operating temperature. All I read was that the engine oil was over full. Also I can't see having engine oil slightly over full would make the CVT slip, engine oil and CVT transmission are different systems. My two cents
 
#18 ·
Those two systems do not directly interact in any meaningful way, it's not like a motorcycle where the engine and trans share fluids, so fluid levels of course not relevant. If you want to travel down that rabbit hole; I saw an in-depth analysis of what happened to an engine with double the amount of oil it was supposed to have inspected during a full tear down, the engine was salvaged and mechanic suspected the original owner totaled the vehicle to hide their costly mistake. Here's the synopsis:

The main shaft journaled bearings tore themselves apart because the oil having nowhere else to go, cavitated inside the engine block at key points. The overfilled state left the journaled camshaft bearings and contact points inside the top and bottom unprotected for long enough periods of time the engine self destructed from the friction points having little or no oil protecting them (signs indicated significant torsion and some surface heating of the metal)..​
Anyhoo I digress.​
 
#8 ·
The Subaru cvt is very delicate when it comes to launching or aggressive acceleration, especially with a cold engine. These cvts need to be pampered a bit. Let the engine warm a bit at first start up. Short trips and extended OCI is severe duty.

They’re not like regular transmissions that are less expensive to repair.
 
#9 ·
the sensation of a transmission slip at around 5mph, then "catches" and goes on normally.
The torque converter locks up in two stages, partially at 5mph/9kph and fully at 15mph/24kph. While I often notice it unlocking at 15mph I can't remember ever feeling it locking, but this might account for what you're feeling.
 
#11 ·
Seems to be software related, and starts happening more when I spend lots of mornings crawling along in the school drop-off line with my kids. Going a while without short bursts of acceleration (school vacation), or doing one of the "throttle reset" procedures outlined somewhere on this forum makes it go away.
 
#14 ·
I agree, it's not the way the car is supposed to drive. That said, all indications point to a "learning" behavior of either the throttle sensing software or transmission. Since it is resolved by a reset, or by changing driving behavior, I'm going to ignore it.

Your advice is solid, but I've wasted soooooooo much time pursuing more tangible issues (very harsh torque converter unlock in hot conditions, endless interior rattles) with zero resolution from the dealer. I don't waste my time going there anymore unless it's an issue with 100% concrete symptoms and close to 100% repeatability. Example: I will ask them to address my windshield washer fluid nozzle that sprays 20ft to the right every time I use it. 🥳
 
#21 ·
@Raygolf1 Good afternoon, would you have a reference number for this software update? My daughter just bought a Subi Forester which is experiencing this issue and she can still return it today, if need be. Subaru dealer and independent mechanic tells her there are no updates available. Thanks!
 
#22 ·
My wife and I are having the same problem with our 2021 Forester. We took it in a 18k miles and they said it needed a new transmission. The dealer did it under warranty. It fixed the problem for about 1k miles and it slowly started to get worse again. Took it back in at 27k miles, they said it needed ANOTHER transmission. They got approval from Subaru corporate and they put ANOTHER brand new transmission in the car under warranty. It has been about another 1k miles and the same probem is starting up again. Not as bad yet, but still there. If anyone has a real fix for this problem, that would be great. We love the car, but this is getting out of hand.
 
#24 ·
I'll add a few data points here:


The first 2 clips being the most egregious, you can see the large drop in RPM at around 7mph. In the second clip, you can definitely see the jerk in my camera (despite phone optic stabilization). Some mornings it's barely noticeable, other mornings I seriously considered there could be something wrong with my Forester.

I've always slightly felt that jerky motion since brand new, but I attributed it to a CVT thing. Once it started doing a noticeable jerk, I started searching the forums. The fact that it's not consistently doing it upon a morning cold start makes me think it is computer related. What's keeping me from going to the dealership is that I have a 2" lift since about 20k miles (now around 32k) + CVT drain and fill @ (30k) from an independent Subaru shop. I think the dealership would happily blame it on either of those 2 items before considering it as a widely known warrany issue.
 
#25 ·
I am experiencing exactly what you are describing. I bought a 2021 Forester (previously owned a 2001), and noticed this hesitation and jolting when I got back from a long road trip out West. You are the only person I have found that accurately describes the sensation of the chain slipping on a bike. Its is annoying and my kids make fun of me when they are riding with me. Anyway, thanks for confirming that the dealership is a waste of time. Can you send a link to the throttle reset procedure?
 
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