2016 Forester Rear Ended - Subaru Forester Owners Forum
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post #1 of 25 (permalink) Old 10-07-2016, 01:38 PM Thread Starter
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2016 Forester Rear Ended

My almost 5 month old 2016 forester just got rear ended yesterday while driving my daughter and nephew to school. Luckily no one got hurt, just got startled a bit due to the impact and the sound of the impact. Thats for the seatbelts and carseat.



Parts that got damaged: Bumper, Exhaust, Suspension Cross Member, Support Brace and Stabilizer Bar, Rear Body Panel and Rear floor pan (spare wheel well). Total estimate is around 6k for the repair.

Question, most of the components are for replacement except for the rear floor plan/spare wheel well that is gonna be repaired. I talked to the body shop and they mentioned that they can replace it but they want to keep it as original as possible. I would like to get your take on this matter, which is the best way to go about it? Repair or replace?

Also, how do I go about claiming for diminished value? Car is only 4.5months old with around 3000 miles only.

Thanks.






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post #2 of 25 (permalink) Old 10-07-2016, 01:41 PM
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I would make darn sure they do a thorough inspection of the unibody structure to make sure it is not damaged.


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post #3 of 25 (permalink) Old 10-07-2016, 01:55 PM Thread Starter
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I would make darn sure they do a thorough inspection of the unibody structure to make sure it is not damaged.
How can I tell if they have done the inspection? This is actually one of my worries, whether the integrity of the unibody is compromised or could still be returned to its original condition

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post #4 of 25 (permalink) Old 10-07-2016, 01:56 PM Thread Starter
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Breakdown of the repairs

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post #5 of 25 (permalink) Old 10-07-2016, 01:58 PM
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How can I tell if they have done the inspection? This is actually one of my worries, whether the integrity of the unibody is compromised or could still be returned to its original condition
I would make sure to ask them in person and if possible have them show you what they would be looking for to see if there was damage.
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post #6 of 25 (permalink) Old 10-07-2016, 02:00 PM Thread Starter
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I would make sure to ask them in person and if possible have them show you what they would be looking for to see if there was damage.
Thanks, I got a scheduled meeting with them this Tuesday and will definitely do this.

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post #7 of 25 (permalink) Old 10-07-2016, 03:18 PM
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There was a guy in Dallas who got rear-ended in one of their ice storms (must've been winter of '14-'15), and the visible damage really looked less than yours. But his car was totaled. It was also new. Make sure you get more than one estimate of the damage.

Looks like it did a number on that Toyota.
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post #8 of 25 (permalink) Old 10-07-2016, 03:27 PM Thread Starter
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There was a guy in Dallas who got rear-ended in one of their ice storms (must've been winter of '14-'15), and the visible damage really looked less than yours. But his car was totaled. It was also new. Make sure you get more than one estimate of the damage.

Looks like it did a number on that Toyota.
Wow really? The shop is actually one of the companies of the dealer (Dick Hannah Subaru / Dick Hannah Auto Collision). Im not sure if I can still take the car out since its already in the shop. Car got towed to them since the police at the scene feels it will be safer not to drive the cat anymore.

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post #9 of 25 (permalink) Old 10-07-2016, 03:28 PM Thread Starter
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There was a guy in Dallas who got rear-ended in one of their ice storms (must've been winter of '14-'15), and the visible damage really looked less than yours. But his car was totaled. It was also new. Make sure you get more than one estimate of the damage.

Looks like it did a number on that Toyota.
The Toyota won't start anymore, driver was probably distracted at that time

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post #10 of 25 (permalink) Old 10-07-2016, 04:18 PM
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Wow really? The shop is actually one of the companies of the dealer (Dick Hannah Subaru / Dick Hannah Auto Collision). Im not sure if I can still take the car out since its already in the shop. Car got towed to them since the police at the scene feels it will be safer not to drive the cat anymore.
I am SO happy that you weren't hurt, that your kid or your nephew weren't hurt. I am so sorry this is happening to you and it is super stressful.

If the car is not drivable, you may need to find someone who is willing to come to the location of the car to do a second opinion (if that's possible or you).

If not, you will want to find out what the warranty is on the work and how it protects you. Is it offered through them or is it some third party warranty company... etc.

Be smart, you are the victim in this... be confident and don't be afraid to ask questions or demand a second opinion or whatever you need.

This is my opinion and I am a random person on the internet giving you my advice. Take what I say, like everything else, with a grain of salt.


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post #11 of 25 (permalink) Old 10-07-2016, 04:58 PM
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How can I tell if they have done the inspection? This is actually one of my worries, whether the integrity of the unibody is compromised or could still be returned to its original condition

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Once the metal is bent the strength of the metal is reduced. It will never be as strong as original unless the damaged metal is replaced. I would recommend that your Forester gets put on a Celette bench for a proper repair.
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post #12 of 25 (permalink) Old 10-07-2016, 06:27 PM
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And if you do go through with repairs, make sure to negotiate a "diminished value" payment. These days with Carfax and the like - your car will carry this blemish for its lifetime...

Just asking for this may put the car into the totaled status
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post #13 of 25 (permalink) Old 10-07-2016, 08:48 PM Thread Starter
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I am SO happy that you weren't hurt, that your kid or your nephew weren't hurt. I am so sorry this is happening to you and it is super stressful.

If the car is not drivable, you may need to find someone who is willing to come to the location of the car to do a second opinion (if that's possible or you).

If not, you will want to find out what the warranty is on the work and how it protects you. Is it offered through them or is it some third party warranty company... etc.

Be smart, you are the victim in this... be confident and don't be afraid to ask questions or demand a second opinion or whatever you need.

This is my opinion and I am a random person on the internet giving you my advice. Take what I say, like everything else, with a grain of salt.
Thanks! Ill discuss the warranty with the shop.

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post #14 of 25 (permalink) Old 10-07-2016, 08:50 PM Thread Starter
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And if you do go through with repairs, make sure to negotiate a "diminished value" payment. These days with Carfax and the like - your car will carry this blemish for its lifetime...

Just asking for this may put the car into the totaled status
This is actually one of my concerns on how to claim and who dictates the value of the claim. I already mentioned that to the adjuster and the insurance customer service. Both of them are pointing to each other as responsible.

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post #15 of 25 (permalink) Old 10-08-2016, 04:18 AM
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This is a pretty clear case of "failure to maintain assured clear distance" - so the other driver should be at 100% fault, especially with what appears to be wet conditions. I assume he/she was cited for such.

Your insurance company should offer you protection and also should be willing to assist you in getting a fair settlement. It is what you pay for. I long for the "old days" when you had a relationship with a local agent and could totally trust that you were getting the real answers. These days of Internet insurance means you never really know.

There is also something said for having a lawyer negotiate such deals should you have one on retainer. I doubt it deserves hiring one just yet. Good luck!
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