Join Date: May 2019
Location: United States
Car Year: 2019
Car Model: Forester
Feedback Score: 0 reviews
This is incorrect, since Subaru is now going by the 6,000 mile interval, not the 7,500 mile interval like they used to.
It's concerning that this dealer isn't even providing the proper maintenance schedule.
I'd like to see "corporate" dealers rather than independent dealers but I don't think that is allowed. I've had one dealer not know what a certain mileage service was (because they repeat, they just use the same few in their system, so if you say 72,000 mile service, for example, they don't know what that is without looking it up, and they don't want to look it up so they just quote a 6,000 mile service). Then, another dealer said something in the maintenance guide wasn't necessary. They told me their service department just did it once or twice in all the years of they worked there and never as part of the regular maintenance and that the guide was probably written for a different country where the maintenance might be different.
So, if these dealers don't know or don't follow corporate policy, that is really concerning to me.