Join Date: Jan 2006
Location: SF Bay Area
Car Year: 2004
Car Model: Forester XT
Feedback Score: 6 reviews
America's Tire (Union City, CA)
They mounted and balanced a brand new set of tires for me the other day. I didn't stick around to watch the process, because I've been there before without incident. The first time I drove on them at freeway speeds I knew something was wrong. They vibrated badly and I had severe pulling to one side, especially during acceleration.
Pulled into the nearest air station and found this:
Left=29 psi Right=32 psi
Both 28 psi
Called then immediately to complain about the vibration and the pressures that I found. They asked me to comeback for an inspection. This time I watched them do everything from the time the car entered the bay. 3 of the 4 tires were not properly balanced. According to one employee, this happens often. There were no attempts to apologize or explain why this occurred.
If you choose to shop at America's Tire in Union City, CA be sure to watch them the ENTIRE time or suffer the consequences.
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