Join Date: Jun 2014
Location: Philadelphia PA
Car Year: 2015
Car Model: Forester2.5i Premium
Feedback Score: 0 reviews
It's hard to find a car make/model forum that doesn't have a thread about recent upsurges in windshield damage. Maybe every manufacturer is using cheap glass these days. Or maybe our deteriorating infrastructure, combined with lack of regulation/enforcement in the trucking industry, combined with increased traffic, results in a significant rise in the amount of flying rock on the highway.
It's heartening that Subaru is offering to pay for something that is absolutely not a warranted item, but this is obviously an exception that we usually won't benefit from, any more than we'd expect them to pay for damage from hitting a pothole or any other accidental damage.
If there was an indication that Subaru windshields are, by design, more fragile than they should be, there would be basis for action, of course. It's happened before: A successful class-action suit was brought against Toyota for easily-damaged windshields in the 2004 Scion xB. I went through three windshields on my 2005, which was exactly identical but not covered by the settlement. This was a nearly flat and almost vertical windshield that was (in retrospect) highly vulnerable to damage from road debris. (edited to add: anecdotally, my broken windshields all happened during my commuting years; the last five years I owned the car, driving more relaxed and not during rush hour, I had no further problems.)
Many of us who have been driving for decades are surprised when we get windshield damage for the first time; it's never happened to us before. But conditions are different now. (Have you noticed that there far fewer bugs splattered on the front of your car these days? Conditions are different.) So maybe we need to be more vigilant about road conditions, not following trucks on broken pavement, etc. And maybe we need to lower the deductibles on our comprehensive insurance.
Last edited by rdclark; 06-17-2019 at 04:25 PM.