- Dealers have a proclivity for replacing parts rather than diagnosing problems...
They can sell you a full retail price camera and install it without needing to find out why it isn't working.
They get a great markup on parts. It's good for them.
Someone on this forum had a dealer wanting to do the same camera replacement, until he noticed a small spider on the lens...
A puff of compressed air - All better.
There are camera component parts available, but of course replacing a faulty component would cost them time and not take as much of your money.
I would ask "what do you mean the camera is bad"? It's not a piece of fruit.
Have they tried a lens replacement at a considerably lower cost? Of course not. Likely they didn't even look. Circuit board can also be replaced.
Their truthful response would sound like "we don't know how to repair these complex electronic systems, so we just replace parts until the systems start working".
If service departments can't repair the cars, they shouldn't be installing the systems in the cars in the first place.
Don't take what a stealership tells you as gospel - They don't have your financial interests in mind.
Load of BS, IMHO.
Sadly, there is so much on the later models that are incredibly expensive to fix (replace) that I wouldn't buy a current model without an extended warranty either.
Based on the number of problems reported on this forum, I think I'm better off with what I have than a car plagued with glitchy electronics.
Be thankful you didn't lose your keys to a push button start Subaru. Your car gets towed to a dealer, disassembled, parts shipped to Japan, reprogrammed, and in only a month or so you are back on the road for only about a $3,000 bill. Yep.. Such a deal.. Those keys are sooooo annoying...