Join Date: May 2009
Location: Chattanooga, TN
Car Year: 2006
Car Model: Forester
Here’s an update, I hope this can get a bump.
Thankfully, the service manager at Kelly was prompt in addressing the problems detailed in my original post. I have no doubt everyone there were sincerely trying to make things right.
After three weeks and a couple day-trips through the mountains I’m pretty confident the steering rack is right.
Tomorrow I’m taking it back to follow up on some of the remaining issues. With luck, we’ll be able to put this all behind us.
BTW The loaner Legacy was a nice touch, it has the mrs looking up the product line.