Join Date: Sep 2009
Location: New London County, CT
Car Year: 2017
Car Model: 2.0 FXT-Touring
I feel your pain! I had a Subaru dealership the I considered "mine" screw me over. SO, I took my business to their direct rival. 3 Subarus later, and they still treat me like a king. At the other dealership, by the 3rd Subaru, only one service guy and my salesman cared that i still went there. Did I hassle them? No. Did I bring them a lot of business? Yes. Are they like a 70's used car lot these days? Sure feels like it.
Moral of the story - If you like/love your car? Find another dealership for warranty work. Call Subaru and get reimbursed for your new battery, and file a complaint against Patriot Subaru.
Sucks that it happened, but you know the rest...
I know nothing.