Subaru Forester Owners Forum - View Single Post - Koeppel Subaru, Queens, NY
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post #4 of (permalink) Old 07-16-2017, 05:28 PM
Forum Member
Join Date: Jan 2006
Location: NYC
Posts: 93
I live 6 blocks away from this place, about 1/2 mile. I will never go there again. I took my moms outback there on my day off for a recall. While it was there I told them to replace my air filter and cabin filter because they had a special. I brought the outback home and on a whim checked the air filter. It wasn't changed. Was not a new filter.
I was pissed off and drove my car right into the service area and started screaming and cursing them out. They **** themselves. I took the air filter and threw it on the floor in their shop. I demanded they change the cabin filter in front of me. The tech took it out and it was filthy.
They didn't want to tell me who worked on my car because they,thought I'd beat him up,lol.
It's sad that I'm walking distance from them and I can't trust them for service. I go all the way out to Bohemia ny to Performance auto solutions for service, and performance work.
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