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· Smooshed FOTY 2011
2005 Lifted 2.5 XT 5-Speed MT Dual-Range
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5,942 Posts
So the parts guy was asking you to provide THEM with THEIR own part number? That's laziness on a whole new level. Speak with the supervisor of his department, and then after that, speak with the manager of the dealership to make sure they know.

I'm thinking we need to start some sort of complaint/compliment database for dealerships. A rating system backed up by what they did/didn't do right. In fact, I'm going to start looking up how to go about doing this.
 
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