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There was a TSB to upgrade the plug to a bigger head. I think they need to train their techs better
meh, too much work, I rather buy local quality brands.Based on external quality and labeling in addition to the the white packaging they came in, I can confirm that the Tokyo Roki oil filters I purchased in EBAY from a specific seller are genuine.
I have my second oil change coming up in a couple of months and I plan to cut open the original filter, which I kept, and the EBay purchased one which is on my car right now.