Okay, I haven't called the dealership, yet, but I did go through my mom's service records and found that the two previous 48K services were properly billed as manual transmissions. Some of the prices appear to have changed over the years, the labor stays the same at an atrocious $331 for 4 hours(listed on another page), and total cost for parts is $15 less for the MT compared to the AT. That's the good news.
There are a couple discrepancies, though. First of all, all the above parts add up to $131.18, which, IMO, is a big rounding up to the $139.00 that they charge.
Secondly, I noticed that they are charging for a fuel filter. I seem to recall the newer Subies ALL have the filter in the tank now. Now I don't see the dealership digging out the fuel pump, disassembling it, and replacing a fuel filter that they routinely claim never needs to be changed. Sure enough, I googled the part number, and it's the discontinued fuel filter!
So if
flstffxe is correct and the billing system is pre-configured, they've been charging every customer who comes in for a 48K km service, on any 2005 or newer Subaru, for a $51.82 fuel filter that cannot be installed, for the past SEVEN YEARS?!
:mob: :mob: :mob: [aruguably the best smiley you guys have here]
I didn't want to have to believe those ugly dealership stereotypes, especially since these guys are friendly and seem to be doing good work, at least. And I want to piss off my mom's mechanics less than I want to piss off my own food handlers, but this is accounting ineptitude bordering on fraud.
So I think I'm going to do this like so: ask that they print out a new, correct, service record for me, and credit the $15 difference. Then I can see if they are
still charging for that fuel filter. Then I don't know what to do. Something, something, service manager, right? Suggestions?
I realise this post has nothing to do with AT filters or '03-'05 fozzies, but I'm unfamiliar with the forum categories and/or your priority of staying on topic, so I went with: keeping the story flowing.