Subifreak said:Anybody have opinions/comments on Subaru of Dallas as far as customer service is concerned with their parts department?
Thanks guys......& yes I've started to notice this zee.......I'm trying to be patient, but I have a problem (starting to get annoyed) if folks don't keep their word or keep a current update of their inventory.zee lee said:Communication after the sale can be ... may be not so good.
Subifreak said:Thanks guys......& yes I've started to notice this zee.......I'm trying to be patient, but I have a problem (starting to get annoyed) if folks don't keep their word or keep a current update of their inventory.
HotSubarus said:I wanted to post an apology to Brenden. I did not realize that we had not replied to your e-mails. Greg tries very hard to keep up with all of his duties, and is re-doubling his efforts to give our customers the very best service. I have personally updated the image and verified quantity for the new keychain. Our supplier had promised Greg that the old style keychains had been shipped, but I find today that they have not been shipped. We will not have the old style keychains for several weeks, so I have updated the site with the new info. Brenden, I can either refund your $$ or send the new style, with a new HotSubarus ball cap for your trouble.
Subaru of Dallas
zee, you might want to send a PM to Chris if you haven't already. :icon_wink:zee lee said:Dear Mr. Chris Fleming
Can you or Greg answer my question about the Center Caps.? I understand it been a few months. But early this year (Jan?), I bought a set of Baja take-off did not include center caps. Greg offered to accept a return or ship out a set for 110. I responded to the offer and ask for part number to ensure there would not be another mistake on my part. I never received a reply.