I can't supply the name of the executive you're looking for, but I will mention that I think this sort of requirement is not unique to Subaru. We were experiencing what I thought was high oil consumption on an Infiniti a few years ago and we were asked to bring the car back to the dealer a number of times over a set interval to confirm the consumption. I imagine the manufacturer insists on confirming the consumption because the remedy is most likely a new engine which is not a small expenditure.
However your daughter's situation does present a real inconvenience and a dilemma for her. I hope you can come to a satisfactory resolution.
However your daughter's situation does present a real inconvenience and a dilemma for her. I hope you can come to a satisfactory resolution.
