2017 Touring CVT
Short and sweet: somehow the SD card in my 2017 Touring disappeared and with it the entire map function. I read a thread from a few months ago where someone had written over his card and was in the same situation as me, so I started the process of trying to obtain another, only to have the Subaru website unable to identify my car. I called support for assistance and while getting the identity issue resolved I mentioned the loss of the card. The support rep advised that as a one-time goodwill gesture, SOA would reimburse me for the roughly $130 cost. Happy Holidays!