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2009 2.5X EJ253 Manual
2,830 Posts
Discussion Starter #1
The four year old Pella Proline fixed window over the garden tub in our master bath has failed. Butyl seal fail on the bottom of sash on exterior side. Faces west. Bottom sash has experienced water penetration and is compromised. All spongey and squishy to the touch. Nice.

Pella warranty is 10 yrs on the part but only covers labor for 2 yrs so we get to pay for the install of the new one.

And... because its a fixed window they say thay have to replace the entire window, remove the failed one down to the rough opening and put a whole new one in. Can't get the fixed glass & sash unit out of the frame they say without tearing the frame up in the process. Nice.
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