[littlebadboy]

I'm a big Subaru fan, I have 2 Foresters in my garage. I passed on my older 2004 to my son who is now in college while I have a 2010. They were both acquired used because I could not afford new.

However, I have an issue with the driver's seat on my 2010. First, the back rest lumbar adjustment broke a few days after I got it. It just makes a clicking sound when I try to engage. And then, something broke under the front side of the cushion where my thighs rest because it is now tilting downwards towards the front.

I am not a heavy person, so I am surprised that this broke easily. I believe that this shouldn't be a wear and tear issue because this is the first time I have heard of such an issue with a not so old model. I am worried about the repair cost being a humble state worker and I am reluctant to have to pay for anything since I think this is a quality issue.

I wrote to Subaru America. They said they will not provide me assistance.

Any advice? Anyone knows the Japan HQ email?

 

[ForesterBill]

Your tilted seat cushion could be a broken weld on the seat cushion frame. That was a known but isolated problem on some 2009-2010 Foresters including mine. Read about it in this thread:

Driver's seat collapse

 

[littlebadboy]

Wow, thanks so much for sharing! I read all of it! I have the very same symptoms including the one about the lumbar adjustments.

Now, I am a bit disappointed with SOA. It seems this is a common problem and unfortunately mine came out past the 100k miles mark. And, the nerve of them to tell me that they are not going to give me any assistance.

I wonder what options do I have at this point?

 

[subiesubieDOOO]

Options

1. Fix it.

2. Junk Yard

3. Both option 2 and 3 all lead back to option 1.

 

[littlebadboy]

So I am guessing that I will not be expecting any help from SOA...

Dammit... how could this happen, I'm just 160+ pounds...

 

[littlebadboy]

Your tilted seat cushion could be a broken weld on the seat cushion frame. That was a known but isolated problem on some 2009-2010 Foresters including mine. Read about it in this thread:

Driver's seat collapse

I wrote to SoA again referencing the thread to show that others had the same issue and received help. They said the next tier will address my concern. I have also filed it at NTHSA.

 

[littlebadboy]

SoA contacted me. They requested to have my car diagnosed at a Subaru dealership. They also reimbursed my $150 diagnosis fee (currently in process).

Findings were that, as expected, a weld failed on the bottom frame which also affected the lumbar adjustments.

I forwarded the diagnosis to SoA. I'll keep this forum posted. Thanks everyone!

 

[ForesterBill]

Sounds like you are making some progress. Mine was also past the 100k mile mark but at many years less than yours. Keep us posted.

 

[littlebadboy]

SoA said they will pay for all the repair expenses!

Thanks for all the information and help here!