They are new to the Subaru line, but I am telling you, they are definitely making up for the lacking in the dealership in Norman.
Not only do they support the local Subaru enthusiast community, but they have been awesome to deal with.
I called up and ordered a new sway bar mount because mine had snapped. Marvin, the parts manager, was super helpful and within a day or so, called to say it had arrived at 4 pm. I left work, drove up there about 445 and was getting ready to pay for the part. He mentioned that I was still under warranty and asked if I'd like for them just to throw the part on for me. Due to past experiences, I was just going to buy it and put it on myself so that it didn't take 3 days.
They pulled the Foz in and had it installed in 20 minutes with no appt and no charge!!!!
Super fast, very polite, and helpful. We give them all of our dealership business now. Even going to go have them change my oil next week (which we also never do).
Not only do they support the local Subaru enthusiast community, but they have been awesome to deal with.
I called up and ordered a new sway bar mount because mine had snapped. Marvin, the parts manager, was super helpful and within a day or so, called to say it had arrived at 4 pm. I left work, drove up there about 445 and was getting ready to pay for the part. He mentioned that I was still under warranty and asked if I'd like for them just to throw the part on for me. Due to past experiences, I was just going to buy it and put it on myself so that it didn't take 3 days.
They pulled the Foz in and had it installed in 20 minutes with no appt and no charge!!!!
Super fast, very polite, and helpful. We give them all of our dealership business now. Even going to go have them change my oil next week (which we also never do).