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2019 Forester Sport
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102 Posts
Discussion Starter · #1 ·
I searched on the forum here, but didn't see any threads about bluetooth audio cutting out intermittently.

My bluetooth has never worked well. The audio just cuts out intermittently, especially if I also have it plugged in via usb while on bluetooth (and not android auto). Usually toggling airplane mode and disconnecting the usb will keep the audio from cutting out, at least for a while, but it usually starts doing so again. I like to listen to stuff on youtube (premium, with the screen off), but turning the screen off also seems to make the bluetooth audio start to cut out more frequently.

Any ideas on a fix? Is it likely a phone issue or starlink/subaru issue? Anyone else having bluetooth connectivity issues?

When my android auto was working (suddenly stopped about a week ago) audio through it was fine (albeit a bit low volume, always turning it up to 30+, but bluetooth audio was always louder and just needed to be turned up a bit above 20).
 

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Registered
2019 Forester Sport CVT
Joined
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316 Posts
I searched on the forum here, but didn't see any threads about bluetooth audio cutting out intermittently.

My bluetooth has never worked well. The audio just cuts out intermittently, especially if I also have it plugged in via usb while on bluetooth (and not android auto). Usually toggling airplane mode and disconnecting the usb will keep the audio from cutting out, at least for a while, but it usually starts doing so again. I like to listen to stuff on youtube (premium, with the screen off), but turning the screen off also seems to make the bluetooth audio start to cut out more frequently.

Any ideas on a fix? Is it likely a phone issue or starlink/subaru issue? Anyone else having bluetooth connectivity issues?

When my android auto was working (suddenly stopped about a week ago) audio through it was fine (albeit a bit low volume, always turning it up to 30+, but bluetooth audio was always louder and just needed to be turned up a bit above 20).
Please check your head unit firmware version. There is an update available.
If you have a Non-Navigation unit, firmware version should read; Rel_U1.18.38.50
If not, take to Dealer and have them update. (Navigation units are able to download file and install from home)

Bluetooth volume:
If you are connected via Bluetooth and are listening to audio, the phones volume must be turned up to maximum. This will explain why you have to raise your head unit’s volume to 30 just to hear.
 
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