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Jackie (a.k.a. SubaruPartsGirl) from Annapolis Subaru really helped me out by quickly getting me parts I needed to get Scruffy back up to speed and back on the road. She clearly knows her technical stuff when it comes to Subaru maintenance and service.

So especially those of you new to the forums with older cars needing some TLC, soak up the knowledge present on the boards, figure out what you might need, then give Jackie a call and she'll take great care of you.

When it comes time for you to buy Subaru parts remember that Annapolis Subaru stumps up a donation to help keep this free knowledge online for us all!
 

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Done! Need to get more people to contribute to that link there.
It's always nice to give thanks, whether verbal or written. Our vendors are still here because we support them. I have a good relationship with my local dealership and I let them know it.
 

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I've been procrastinating doing my transmission/diff fluid changes (65k on an '09), so I called today, got Jacky on the first ring and 5 minutes later an order is on the way. I'll be needing a timing belt kit before the year is out, I'lll pick that one up in person.
 

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She is awesome. I saw her last week for some ATF HP before even knowing of her involvement on here. She was a great help and very knowledgeable.
 

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My order was delivered today, nice job! And I would add, properly packed. Trans and Diff fluid bottles packed in separate ziploc bags with my washers. Unfortunately I've learned some auto part places just chuck parts in a box, but not Annapolis - Thanks!
 

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She may be on vacation this week or doesn't check this forum often, still waiting for quotes on a timing belt kit and clutch kit. Hope she is okay. With all the kudos about her, I am giving her the benefit of the doubt before I find another source for my parts. I haven't called, been a crazy week with long hours and no breaks and they are closed long before I leave work. I take a minute or two to log in here to check my PM for a response, then back to work. Jackie....oh Jackie...help me Jackie...please Jackie...
 

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She may be on vacation this week or doesn't check this forum often, still waiting for quotes on a timing belt kit and clutch kit. Hope she is okay. With all the kudos about her, I am giving her the benefit of the doubt before I find another source for my parts. I haven't called, been a crazy week with long hours and no breaks and they are closed long before I leave work. I take a minute or two to log in here to check my PM for a response, then back to work. Jackie....oh Jackie...help me Jackie...please Jackie...
She's around, my husband just talked to her the other day. I guess she's just busy or maybe she's not getting PM notifications. The best way to reach her is by phone, however.
 

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well I'm going to take all the positive stuff here to heart and try Jackie again

sent a detailed list of what i needed in October 2014 and never heard back

so I just sent it again :N_poke:
 

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well I'm going to take all the positive stuff here to heart and try Jackie again

sent a detailed list of what i needed in October 2014 and never heard back

so I just sent it again :N_poke:
I apologize for the lack of reply in October, not sure what happened! I just replied to your message you sent over the weekend but it says your inbox is full. Please clear a few out and I will resend!


Thanks,
Jackie
 

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I too wanted to say Thanks to Jackie, not only for confirming the correct part numbers( Yeah she knows her stuff!! ) but by shipping them quickly and in a safe/secure manner.. Much appreciated Jackie!!!
 
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