Subaru Forester Owners Forum banner

6000 mile service?

8684 Views 14 Replies 11 Participants Last post by  securityguy
I'm on an extended road trip with my new '19 Forester and about to tick over 6000 miles. Do I need to go to a Subaru dealer to have the 6000 mile service performed or can I just get the oil/filter changed with 0W-20 synthetic at any service outlet and this would fulfill warranty requirement?

Thanks
1 - 15 of 15 Posts
I was going to be in the same situation before we had to cancel our recent trip at the last minute. We would have been over 1,000 miles from home when we hit 6K.

Even though it's a little more expensive, me personally - I'd look for a Subaru dealer so there is absolutely no issue with warranty later on. If you go on Google search and type in "Subaru Nevada" or "Subaru Ohio", for example, a map will pop up with all of the dealers in that state.

All that is required is oil/filter change, tire rotation, and various inspections.

Usually they do not require an appointment but you could call ahead just to be sure. (Look on their websites for coupons!)

.
  • Like
Reactions: 1
Personally, I agree with Riding WV and would go to dealer if possible.

That said, you can have oil changed at your choice of places and don’t need to worry about warranty. Just keep receipt.
The oil change at Subaru is free for the first 24k miles unless you bought an upgraded warranty. Not free at the oil shop. you also get the advantage of Subaru parts and documentation of a multi-point check. I think this is worth doing for the first 24k. If problems begin to develop, the dealer should be able to recognize and advise how to proceed. If they miss somthing and a problem occurs later, then you have the supportive documentation from the dealer, not some oil shop.

While I have no issues with the Forester, I did have some problems on a VW CC that validates the benefit of getting dealer checks when under the free warranty period. At about 30k, the dealer did the normal check and rotated the tires. There was a horrible shimmy in the front end at 65-80mph. We took the car back and the dealer said the tires were bad and needed to be replaced. They showed us the assymmetrical wear pattern that was created by poor rear end allignment. When those tires got moved to the front, the wobble appeared. They said we ran over a curb and knocked the allignment out of wack and that it is not covered. I went home and did some google searches to find that this was a common complaint for this vehicle and VW actually redesigned the rear end suspension 2 model years later.

I returned to the dealer and asked if this wear pattern was caused in less than 6k miles and we both agreed that this was a long time wear pattern and unlikely cuased since the last checkup. I pointed out the google search findings. I also argued that we have brought this car in every 6k for a check at this dealership. And then proceeded to argue that there was no way that this wear pattern occured in the last 6k, and that I wanted to see the records where the service tech identified this poor wear pattern. There was no documentation. So, I then argued that the techs were checking boxes stating that tires were good when they actually never checked the tires and made no notation that there was a poor wear pattern developing. Needless to say, the dealership kissed my azz a little bit, appologized and replaced all four tires and realligned the suspension. We no longer take the car to this dealership, but there are benefits of using the dealer when you are under the bumper to bumper warranty period.
See less See more
  • Like
Reactions: 1
The oil change at Subaru is free for the first 24k miles unless you bought an upgraded warranty.

I guess my dealer didn't know about that plan.... I had to pay....(I'm not complaining because I did get a good deal on the car and this was for synthetic plus they installed a 17mm oil drain plug that they sold to me for cost) I think it was around $53.91... + 15% add on for shop supplies !
The oil change at Subaru is free for the first 24k miles unless you bought an upgraded warranty.
I guess my dealer didn't know about that plan.... I had to pay....(I'm not complaining because I did get a good deal on the car and this was for synthetic plus they installed a 17mm oil drain plug that they sold to me for cost) I think it was around $53.91... + 15% add on for shop supplies !
This is true only in certain states. For example, it is not applicable to Colorado where I am, but is in AZ where @Sdcerreta is located. It is called the Subaru "Maintain the Love" program. @danornan It appears to be applicable to parts of FL (where you are), but is also highly dealer dependent.

That said, I'll be doing my own maintenance on my 2019 Premium. In fact, it will be getting its first oil change today at just under 4,000. I took our (purchased new) 2013 Crosstrek to the dealer for all services within the warranty period. I payed much more for these services that I could have easily done myself. When I had an actual warranty claim, it was outside of the warranty period (100,600 - valve body went out in the CVT) Subaru kindly covered 1/2 of the repair cost and never asked for any documentation. Though had they, I could have easily provided documentation of the work that I had done to maintain the car. I will be adding all maintenance to the MySubaru.com page.
The oil change at Subaru is free for the first 24k miles unless you bought an upgraded warranty.
NOT an accurate statement as the Subaru promotion is regional and not all dealers participate.
  • Like
Reactions: 1
True I only get one free oil change from my dealer
Best case would be to perform the service early (had you had the opportunity). I was in the same situation with my XV shortly after purchase. 2500 miles and an extended road trip coming up. The dealership rolled their eyes, but they took my money.
NOT an accurate statement as the Subaru promotion is regional and not all dealers participate.
I'm special and did not even know it. :Banane14: That really sucks for everyone else. I wonder what determines the "region?" I have my 12k check this Friday. I hope it really is free. Now, I am worried that I only get one. But I think I read in my agreement that I get 4 services every 6k. I will report back on Friday.
I'm on an extended road trip with my new '19 Forester and about to tick over 6000 miles. Do I need to go to a Subaru dealer to have the 6000 mile service performed or can I just get the oil/filter changed with 0W-20 synthetic at any service outlet and this would fulfill warranty requirement?

Thanks
You can have the oil/filter changed anywhere. Also, any of the scheduled maintenance for the 6K intervals can be done anywhere, too; so, basically, you can have this done at an honest shop you trust without having to face the extra crap dealers try to pile on when you bring it in for an interval service. I only bring my car to a dealer for warranty-related issues.
You can just buy your own stuff and get it change in a shop you trust. As for me I do my own oilchange (40k now with my SJ) it is easy and you will be saving a lot if money and I only bring my 2015 forester limited for recalls at the dealership.
Considering it sounds like the OP is on the road as he/she wrote this, I would venture to guess DIY in a hotel parking lot is not one of the more desirable options at this time.

As far as cost, the local dealer by me (who is not known for being "fair priced") charges $79.95 for full synthetic oil change, tire rotation, and 6K mile inspections. I'm pretty sure you are not going to save more than maybe $20 by taking it to "Jim-Bob's Kwik Lube" on the side of the road somewhere, and this way you have documentation everything was done by a Subaru dealer if there's a problem 200 miles down the road. ("Oops, sorry Jim-Bob, I forgot to tighten that guy's drain plug.")

Peace of mind. Priceless.

Now, when I'm home, that's a different story. DIY
Go to any dealer and get it done. I was surprised to find a closer dealer who performed the service for free... Oil Change/Tire Rotation/Car wash. Plus they had cookies and Starbucks coffee while I waited. Reminds me I need to get the wife's car in there as we are planning a 3-week camper trip early July. I believe my first service was not at the 6,000 mark, just a hair under, and the second one was just under 12,000 so they aren't nit-picky about it, that has been my experience.
If you buy your own full synthetic oil at Walmart for $23 and a Subaru filter for less than $7...any dealer will change your oil for around $20 so all in your cost is about $50.
1 - 15 of 15 Posts
Top