New 2019 Touring. The rear liftgate all of a sudden won't open, no matter whether I'm long-pressing the button on the key fob, the power liftgate button at the lower left of the steering wheel, or the physical button on the actual liftgate itself. It worked fine up until today, now nothing. Whichever method I use it gives me 3 beeps to show there's some kind of error. I've locked and unlocked the car numerous times. I've driven the car and locked and unlocked it in several locations. When I try to open the rear gate by any method, I always get those three beeps and it never opens. Any advice?
Update - Resolved!
It turns out I had to take it to the dealer to have it "reset". I asked if that would be something I could do myself if this ever happened again. The answer was no, bring it to them.
The service technician said the cause of this was likely trying to close the automatic liftgate manually using too much force.
Sent from my SM-N960U using Tapatalk
Update - Resolved!
It turns out I had to take it to the dealer to have it "reset". I asked if that would be something I could do myself if this ever happened again. The answer was no, bring it to them.
The service technician said the cause of this was likely trying to close the automatic liftgate manually using too much force.
Sent from my SM-N960U using Tapatalk
To those who are experiencing this problem, make sure you read this post in this thread by @forester022519
The power lift gate problem should not be an issue requiring an emergency visit to the dealer if you're armed with his great advice. Print out his post and keep a copy in the glove compartment!