Subaru Forester Owners Forum banner

1 - 20 of 21 Posts

·
Registered
2019 Forester, Touring CVT
Joined
·
167 Posts
Discussion Starter #1
Received an email today announcing a map update for the NAV unit.

Used the Map Downloader to create a USB update drive and then updated the NAV in the car. Process took about 30 minutes and all seems to be fine.

The interesting part is when the update started it reported that the head unit was already up to date and asked if I wanted to continue. I selected to continue and ran through the process. I am now seeing on the USB drive that this update is referred to as BUILD VERSION : Rel_U1.18.38.50 which matches the build version the dealer installed for the memory set issue for the station presets After the update completed I am showing a newer map version now along with the updated release for the memory presets. So it appears if you have the NAV unit and download the map updates you will also get the fix for the presets.
 

·
Premium Member
2019 Forester Touring Automatic
Joined
·
245 Posts
I'm finding this is taking a really long time to transfer onto the flash drive. I may have erred in not using a USB 3.0 flash drive. I think I'm going to transfer the download onto a USB 3.0 drive before I try the install. The download has been loading onto the older version flash drive for close to three hours, and it's only 86% complete.
 

·
Registered
2019 Forester, Touring CVT
Joined
·
167 Posts
Discussion Starter #3
I'm finding this is taking a really long time to transfer onto the flash drive. I may have erred in not using a USB 3.0 flash drive. I think I'm going to transfer the download onto a USB 3.0 drive before I try the install. The download has been loading onto the older version flash drive for close to three hours, and it's only 86% complete.
Mine was a USB 2.0 and it seems that it took about 60 to 75 minutes to write the drive. Copwriter, I would be curious to know if this updates the head unit firmware. If you have not had yours done with the dealer update last week can you check your Version info and see if it matches my 1st post?
 

·
Registered
2019 Forester, Touring CVT
Joined
·
167 Posts
Discussion Starter #5
That's odd, we didn't get an email regarding updating the maps on our new Touring. Checked "MySubaru" as well, zip.
I registered on Subaru-maps.com. When you register I think it will prompt you for a code from the NAV unit. I registered when I got the vehicle to check for any updates which there were none an hetoday got the email.
 

·
Premium Member
2019 Forester Touring Automatic
Joined
·
245 Posts
Mine was a USB 2.0 and it seems that it took about 60 to 75 minutes to write the drive. Copwriter, I would be curious to know if this updates the head unit firmware. If you have not had yours done with the dealer update last week can you check your Version info and see if it matches my 1st post?
I haven't been back to the dealer since the day I took delivery of the car.

The Map Downloader application allowed me to transfer the files again, so I went with a 32GB USB 3.0 drive this time. It took about 1/3 the time the other flash drive (not sure what generation, but not 3.0) did.

Plugging in the prepared flash drive into the Forester USB slot immediately brought up the "Do you want to update?" screen (the one with red and green buttons, below). I also saw a notice that the infotainment system would be disabled during the update, so don't start this before you've heard the end of that "driveway story" on NPR.

The "map update" appears to refresh several aspects of the firmware. There were nine updates listed in the upload process, and only one was labeled "maps." It was the largest, the second-to-last to install, and the one that took the longest--at least ten minutes. The others took a few seconds only. The last update section was for Sirius/XM, and it went by so fast I barely had time to read it. The Sirius/XM update appears to have enabled some new channel and category listings I hadn't seen before.

I took a photo of the new software/map version screen, which appears to have an updated version number. Curiously, the map version number starts with "2017." I would have expected something more recent.

When the update was done, the head unit rebooted, and everything worked again, as expected. My radio station presets were still in place, as were my saved address destinations in the Nav system. The whole process took about 20 minutes.
 

Attachments

·
Registered
2019 Forester, Touring CVT
Joined
·
167 Posts
Discussion Starter #9
I haven't been back to the dealer since the day I took delivery of the car.


I took a photo of the new software/map version screen, which appears to have an updated version number. Curiously, the map version number starts with "2017." I would have expected something more recent.
Yes, I thought this was odd as well. When I purchased the vehicle I was surprised to see the 2017 and was wondering why the maps were a year old for a new vehicle. We have a 2011 Outback with NAV which uses a DVD for the maps and those maps were a year or two old at purchase and at about $300 to $400 for updates they are now about 9 years old. When I saw the 2017 in the version number it was like groundhog day.
 

·
Registered
2019 Forester Sport
Joined
·
2,453 Posts
I haven't yet received my e-mail and, apparently, until you receive the e-mail it will not accept your VIN on the subaru-maps website so I guess I have to wait:frown2:
 

·
Premium Member
2019 Forester Touring Automatic
Joined
·
245 Posts
I haven't yet received my e-mail and, apparently, until you receive the e-mail it will not accept your VIN on the subaru-maps website so I guess I have to wait:frown2:
I registered on the map update site and downloaded the map downloader software a couple of weeks ago. I got the map update email the same day as everyone else.
 

·
Registered
2019 Forester Sport
Joined
·
2,453 Posts
I just got off the phone with SOA and was told that, until I get the e-mail, I cannot register my VIN. I get an error that "VIN not found or not yet registered".
 

·
Registered
2019 Forester Sport
Joined
·
2,453 Posts
WOW...being totally transparent here with all my friends...how DUMB am I??? My daughter has the Sport and you can't get NAV in a Sport. She uses CarPlay and operates the NAV through WAZE or Google Maps apps on her touchscreen. Boy I feel stupid...must be getting old:surprise:
 

·
Registered
Joined
·
14 Posts
I'm hoping that they update the Carplay firmware, its buggy too. I have issues a lot trying to answer calls, get no sound, and sometimes it doesn't even recognize the phone.
 

·
Registered
2019 Forester Touring CVT
Joined
·
77 Posts
Registered ours this morning, downloaded the maps and transferred them to a USB 3.0 drive this evening, probably wait to run the updates until this weekend when I have the time to sit in the car and watch them go through each one.
 

·
Registered
2019 Forester Sport
Joined
·
2,453 Posts
I'll have to head into the dealer to get the update via the dealers USB since she doesn't have NAV. Next oil change coming up in January.
 

·
Registered
2019 Forester, Touring CVT
Joined
·
167 Posts
Discussion Starter #17
I'll have to head into the dealer to get the update via the dealers USB since she doesn't have NAV. Next oil change coming up in January.
I think that it is odd to release the firmware update to the consumer as part of the map update but then force someone to go in if they do not have NAV. I would be curious to know if the map update USB would only update the firmware on non NAV systems.
 

·
Registered
Joined
·
19 Posts
map version

Anyone know how to check the software version of the map on the Nav unit? I want to see what is preloaded before updating to the latest map.
 

·
Registered
2019 Forester, Touring CVT
Joined
·
167 Posts
Discussion Starter #19
Anyone know how to check the software version of the map on the Nav unit? I want to see what is preloaded before updating to the latest map.
With the engine running go into Settings and then scroll down to System Information. See the photos attached in note 6 of this thread for an example of the updated system.
 

·
Registered
2020 Subaru Forester Touring
Joined
·
91 Posts
Ok, kind of bummed out. Bought a 2020 Forester Touring and brought home from Wisconsin to Illinois on Monday, the 27th. Good thing I remembered where we lived, because the Navigation Map couldn't even find the street we lived on ... even though we've lived here four years.

The Tom Tom map installed didn't even have the street shown in our neighborhood.

Not to be deterred, I checked and found that my brand new Subaru, manufacturered on Jan. 20 in Japan, was delivered to me with old mapping software. Checking info, I found that Rel_UA.19.1.70 NAFTA was installed. So, I ran the map updater, and learned that the current version was Rel_UA.19.42.70 NAFTA .

So I downloaded it, installed on thumb drive, placed in car ... and like magic, all 9 updates were installed in less than 20 minutes.

Waited excitedly until system rebooted, clicked on navigation, saw the cursor on my my street ... but oh no, the street is drawn, but no name. Tried to set "home" to our address ... no joy, since the street is nameless. Had to set "home" to a nearby street and will have to try to remember how to get home from there by myself.

I've been looking high and low for a way to report a map error to the powers-to-be and can't find any info. I know I could call Subaru customer service ... but they aren't the map creators. I've helped Garmin and Google Maps add corrections to their maps. Have always thought Tom-Tom was not on par with them.

And now I have a brand new car that doesn't know where I live!
 
1 - 20 of 21 Posts
Top