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2019 Limited needs windshield; OEM or after-market?

5113 Views 11 Replies 9 Participants Last post by  Pnflkc3
Happy new Forester owner, but picked up a crack on the windshield low on the driver's side, which has now extended to about 10 inches.

Confused about how necessary it is to have it replaced with OEM windshield.
I called the dealer, they weren't particularly helpful and basically said that they use a shop that comes out and that I should call my insurance.

Called insurance, 1000 deductible, gave me two shops both of which are not well reviewed.

Called a shop I found on Yelp that was very well reviewed, gave me an acceptable price. I asked them about EyeSight, lane departure assist, etc. and they said no problem. But I'm pretty sure it's not OEM.

Any thoughts would be appreciated!
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The OEM on the 17-18 Foresters are complete garbage. The worst I have ever come across.

No sure if they are using the same manufacturer/process in the 19's.


Regardless, I would recommend aftermarket all day if it works seamlessly with ES.
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Did this recently on my 2015 and trusted independent glass shop recommended aftermarket, I mentioned reading about waviness, distorted view etc. They said, hadn't had this problem, they pre-check every new piece of glass for this and if somehow I didn't like it, they would swap for other brand (I pay the difference). I'm very picky and have been happy with this glass, but all windshields are flimsy junk compared to cars from the 1960s and 70s. I paid about $275 complete.
Did this recently on my 2015 and trusted independent glass shop recommended aftermarket, I mentioned reading about waviness, distorted view etc. They said, hadn't had this problem, they pre-check every new piece of glass for this and if somehow I didn't like it, they would swap for other brand (I pay the difference). I'm very picky and have been happy with this glass, but all windshields are flimsy junk compared to cars from the 1960s and 70s. I paid about $275 complete.
My Mitsubishi evo is 10 years old and on her 1st windshield and I live in one of the harshest places out there. That thing was built to last.

They should all be like that.
Does the OEM windshield have any sort of extra sound deadening capability compared the aftermarket windshields?
The OEM on the 17-18 Foresters are complete garbage. The worst I have ever come across.

No sure if they are using the same manufacturer/process in the 19's.


Regardless, I would recommend aftermarket all day if it works seamlessly with ES.
I inspected the windshields on the 2019s on the dealer lot and they were also AGC acoustic glass.
With acoustic glass having better absorption of sound energy, manufacturers have used that benefit to reduce the thickness of the exterior and interior panes of glass to cut down on weight for fuel consumption purposes. The articles I've seen on this have suggested some manufacturers have left the exterior panes the same thickness while the interior panes were thinned, but I don't think that is a universal given.....in those articles they've stated the thickness decrease kept the structural integrity at "satisfactory" but didn't quantify what that means (probably an admitted loss in durability).

My wife works in insurance claims and windshield claims on newer vehicles utilizing acoustic glass is a trend they are noticing. They are lobbying some states to change laws around their requirements to offer replacement coverage as currently written.

Aftermarket may not offer acoustic glass. It may not all be bad to go that route, but you may see a loss in sound insulation as a result.
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Did this recently on my 2015 and trusted independent glass shop recommended aftermarket, I mentioned reading about waviness, distorted view etc. They said, hadn't had this problem, they pre-check every new piece of glass for this and if somehow I didn't like it, they would swap for other brand (I pay the difference). I'm very picky and have been happy with this glass, but all windshields are flimsy junk compared to cars from the 1960s and 70s. I paid about $275 complete.
What brand of aftermarket glass did you have installed?
Totally agree. Acoustic glass is a scam.
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2018 Windshield Replaced with FUYAO

I just had my 2108 Forester windshield replaced two days ago, June 29, 2019. My AAA insurance took care of every penny which means I must be paying more, and Safelite did the work. I requested a non-OEM and was given a FUYAO. According to the Fuyao's website, General Motors, Ford, BMW, Honda, Bentley and more all use Fuyao glass in their newly manufactured automobiles.
With acoustic glass having better absorption of sound energy, manufacturers have used that benefit to reduce the thickness of the exterior and interior panes of glass to cut down on weight for fuel consumption purposes. The articles I've seen on this have suggested some manufacturers have left the exterior panes the same thickness while the interior panes were thinned, but I don't think that is a universal given.....in those articles they've stated the thickness decrease kept the structural integrity at "satisfactory" but didn't quantify what that means (probably an admitted loss in durability).

My wife works in insurance claims and windshield claims on newer vehicles utilizing acoustic glass is a trend they are noticing. They are lobbying some states to change laws around their requirements to offer replacement coverage as currently written.

Aftermarket may not offer acoustic glass. It may not all be bad to go that route, but you may see a loss in sound insulation as a result.
This is what I think will ultimately need to or wind up happening that causes manufacturers to address this issue. Once insurance companies begin denying claims due to multiple replacements is when the customer frustration will significantly amplify.
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