Judging from the response I received from one of the service advisors at a local dealership, the 5-mph incremental change must be a frequent topic of owners. When I said that I found the configuration odd, he indicated that he had heard that many times.
2019 - Cruise Control Complaint!
I went from a 2017 Legacy Limited to a 2019 Forester Limited. My biggest complaint is the way the Cruise control controls work seems backwards on the new car. In the 2017 Legacy, to increase cruise control speed 1 mph up or down, you moved the toggle one click up or down. To go 5 mph faster or slower, you moved the toggle all the way up or down for a click and let it go. Simple operation and intuitive.
In the 2019 Forester, they made the one click adjustment give you 5 mph up or down. To get just 1 mph up or down you push the toggle all the way up or down (past the 5 mph click distance) and then hold it for a second or so and then let it go. To add another mph up or down, do that again. This seems completely backwards to me and it is awkward:frown2:. The way it worked on the 2017 Legacy was perfect.
The way it works on the 2019 Forester seems wacky and it is very hard to adjust to, because it is backwards from the way all other cruise controls I am familiar with (Lexus, Toyota, Hyundai, etc.) One short click = 1 mph, full push click = 5 mph.
I asked Southern States Subaru's customer support contact to reach out to Subaru's design engineers to ask about this seemingly stupid change but she would not and redirected me to my local dealer, who also thought this change didn't make much sense and just shrugged and kind of said "it is what it is". I hate that expression. And in case you can't already tell, I hate the new cruise control controls.
Why the heck did Subaru change this perfectly good method to this seemingly wacky method? Does anybody know?
In the 2019 Forester, they made the one click adjustment give you 5 mph up or down. To get just 1 mph up or down you push the toggle all the way up or down (past the 5 mph click distance) and then hold it for a second or so and then let it go. To add another mph up or down, do that again. This seems completely backwards to me and it is awkward:frown2:. The way it worked on the 2017 Legacy was perfect.
The way it works on the 2019 Forester seems wacky and it is very hard to adjust to, because it is backwards from the way all other cruise controls I am familiar with (Lexus, Toyota, Hyundai, etc.) One short click = 1 mph, full push click = 5 mph.
I asked Southern States Subaru's customer support contact to reach out to Subaru's design engineers to ask about this seemingly stupid change but she would not and redirected me to my local dealer, who also thought this change didn't make much sense and just shrugged and kind of said "it is what it is". I hate that expression. And in case you can't already tell, I hate the new cruise control controls.
Why the heck did Subaru change this perfectly good method to this seemingly wacky method? Does anybody know?
