It was a routine 42K maintenance that only involved tire rotation,oil change, and the usual inspections.Just curious if they touched your CVT during the "routine servicing"?
Good information. Yes, I have a few years on the powertrain warranty (2025). Hope to resolve the issue. The car was running great until it wasn't!No car manufacturer will replace a transmission with a completely new unit unless it's a brand new model with no rebuild cores available. Subaru should hold their reman stuff to a high standard and I remember hearing that because of the individual attention the units get, they are actually less likely to have problems than a new unit. All wear parts and seals/gaskets are supposed to be replaced and all static parts are checked.
It looks like you have a lot of the original powertrain warranty left even if you do not have an extended warranty of any kind. Good luck getting it resolved; it may take time, but be persistent and ask for a loaner car. Subaru corporate may have to get involved, as they are not likely to let the dealer have another transmission if they're not sure that is the problem.
I will insert the info that I got a reman Chrysler transmission in my Grand Caravan last year under warranty, at right about 40k miles. The front seal was leaking but apparently the front bearing had ground itself up and spread shrapnel thru the transmission so they replaced the unit, the cooler, and all the lines. I would hope that your Subaru dealer would have done the same.
Done. Thank you.G'day & Welcome @Monty2018XT
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It was a service for routine 42K service interval which is an oil change, rotation, and inspection.Just curious if they touched your CVT during the "routine servicing"?
Thanks for all the responses. Yes, will take it to a different dealer if, after this visit, it still has problems with the CVT. I have filed a complaint with NHSTA and will take it up with SOA as well.
Is there a specific address or point of contact for SOA relating to this issue? We do have a free loaner.I would contact SoA and open a case with them. They’ll likely refer you back to the dealer to first diagnose the issue, but will intercede if necessary.
When things like this suddenly appear I always think K.I.S.S Keep It Simple Stupid. I wonder if they accidentally damaged the MAF sensor while “cleaning” the filter (Btw, it’s odd that they cleaned the filter instead of charging you for a new one, if it was due). Regardless, cleaning the filter likely did nothing to fix the situation; they instead might have cleaned the MAF sensor, which might have slightly improved the situation. Either that or any improvement after the MAF event “fix” was purely coincidental/placebo effect.
I might have missed it, but do they have you in a rental while they figure this out? If not and they “don’t have one available at this time”, then SoA will help get you one, even if it’s not a loaner (I.e., you might be stuck with whatever rental they give you for the time being).
