[Gregarious86]

It’s a 2017 2.5i premium. Past few months my factory radio has developed an intermittent problem where sometimes if I’m tuned to an XM channel it won’t let me tune to another XM - but will continue playing the current channel, or if I’m not tuned to XM it won’t let me tune off FM/AM to XM. Doesn’t happen all the time, but when it does, only temporary “solution” I’ve found has been to turn off car completely and restart, and hope that it lets me use the XM radio again. But turning it off doesn’t always work. Sometimes this problem exists from when I start up the car, but other times I can have been tuning the radio normally and it will develop, at which point as I said I have to turn the car off. Anyone encountered this and know what the solution is? I’ve got the Subaru extended warranty so if it comes to that I’ll take it in, but would prefer to avoid driving to the dealer unless it’s necessary (and don’t want to drive there only to have the problem not solved). Thanks

 

[Gregarious86]

There's a new TSB out that addresses this and a WHOLE bunch of other possible issues. Basically for the XM thing, one or more of your presets are channels that SiriusXM has changed in their latest lineup. Delete your XM presets and start over with them. I just had to do the same thing. The default presets after a radio reset cause this problem as well.

Here's a link to the TSB if you want to read it for yourself. I think it's the last item in a very long list. (Item number 41 on page 39. The very last page.)

15-177-14R_062521.pdf

drive.google.com

Thanks, I will give that a try.