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2018 Forester base 6 speed
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23 Posts
I have been reading a lot of the threads on the a/c issue with the Forrester. Has anyone here had it fixed using the Subaru care extended warranty?? if so how did that go? did they fix it without issue?
 

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2014 Forester CVT
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20 Posts
Just had to replace the condensor on my 2014 2.0 N/A Forester @115k km's, it had been blowing warm air from the two drivers side vents for a while, cold-ish air from passenger vents. While it lasted longer than it seems to be the case with the 2017 models, still dissapointed that it didnt last longer than that. There were no obvoius damages to the condenser, it showed up in the leak test only.
 

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2018 Forester base 6 speed
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I am curious if anyone here has the Subaru extended service plan, and had this issue with the a/c and if so, did you get completely covered??
 

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2017 2.5i Touring CVT
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6 Posts
I am curious if anyone here has the Subaru extended service plan, and had this issue with the a/c and if so, did you get completely covered??
Just had the condenser replaced on my 2017 Forester 2.5i Touring purchased new in August 2016 and now has 46K. We did purchase the Gold Plus extended warranty(7yrs/70K) with $100 deductible. Dealer replaced condenser in five hours with no questions. When I dropped the car off I did mention the condenser issues referenced in this forum. I am very surprised that we has this a/c issue at only 46k. Otherwise, we have been very happy with our Forester.
 

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2010 Forester Premium X AT
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1,000 Posts
I'm looking around at buying a used forester and it is surprising how many 2017-2018 foresters have "replaced condenser" in the carfax. For those of you who had it replaced, is the repair holding?
 

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my car only 31k miles but past 3 years manufacturer warranty, crossing my finger now. it is just ridiculous to me that they didn't have re call for this.. and look at all this same failure AC condense, obviously it is a manufacturer issue. they have to pass on the cost to the vendor and not customer. I never had Subaru before. but i guess i should have stick with Toyota for the rest of my life. just a headache to deal with car issue with low mileage. spent all the extra weekend time to visit dealer and calling and complain. so upset. and dealer usually don't care much after they sold you the car. won't go back there ever.
 

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‘14 FXTT; '15 Legacy FB25
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1,048 Posts
my car only 31k miles but past 3 years manufacturer warranty, crossing my finger now. it is just ridiculous to me that they didn't have re call for this.. and look at all this same failure AC condense, obviously it is a manufacturer issue. they have to pass on the cost to the vendor and not customer. I never had Subaru before. but i guess i should have stick with Toyota for the rest of my life. just a headache to deal with car issue with low mileage. spent all the extra weekend time to visit dealer and calling and complain. so upset. and dealer usually don't care much after they sold you the car. won't go back there ever.
Your post is very hard to follow. Are you having a problem or not?
 

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Late to this thread. 2016 XT ac blows cold then warm intermittently. Can't get it to repeat for dealer. Had the system recharged a couple of times. No problem found from O ring seals or leak. But they recharged it anyway? This has been going on since last summer '19. While it was under lease and warranty. Readings this makes me wonder if we too have a faulty condenser.
 

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2017 Forester Premium ES CVT
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101 Posts
Early 2017 model, 69k miles. Symptoms were warm air drivers side, slightly cool on pax side. Black spot on condenser. Had it replaced with a Koyo, now it's ice cold. Apparently the part is the same as 14-16, even though Subaru has different part numbers.
 

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I purchased my 2017 Subaru in August 2016 & as of May 29 2020 only have 45,000 miles on it & guess what? A/C wasn't working & Subaru service at the dealership advises it is a bad condenser & will be approximately a $900 bill. Has anyone started a class action suit yet on this issue?
 

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Early 2017 model, 69k miles. Symptoms were warm air drivers side, slightly cool on pax side. Black spot on condenser. Had it replaced with a Koyo, now it's ice cold. Apparently the part is the same as 14-16, even though Subaru has different part numbers.
My car's a/c issue exactlyy - warm on driver's side; slightly cool on passenger side.
 

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2015 Forester 2.5i Limited CVT
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764 Posts
$900 to replace a faulty ac condenser?
That’s outrageous. The part itself is only around $400.

These Subaru oem condensers of certain part numbers seem to be a big problem. I would call Subaru and ask very nicely if they can help. If you have to pay yourself, buy the parts and go to an independent Subaru specialist.

Some can even DIY. Just have a shop evacuate then re charge the ac system. Less expensive that way. You do need a special wrench to access the bottom condenser bolts.

SOA needs to take charge of this problem. Very sad.
 

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Yes, I do. need to replaced the AC condense for my 2017 Forester. bad luck..
$900 to replace a faulty ac condenser?
That’s outrageous. The part itself is only around $400.

These Subaru oem condensers of certain part numbers seem to be a big problem. I would call Subaru and ask very nicely if they can help. If you have to pay yourself, buy the parts and go to an independent Subaru specialist.

Some can even DIY. Just have a shop evacuate then re charge the ac system. Less expensive that way. You do need a special wrench to access the bottom condenser bolts.

SOA needs to take charge of this problem. Very sad.
Thank you My dealership said it is 4 hours labor and that is where some of the cost escalates. Leave in Frederick MD, so we might be pricier? It is sad. I love the Subaru, but I have had really bad luck. My first one back in 2012 was a lemon (the oil issue where it would run out of oil at 3,000 miles)
 

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2015 Forester 2.5i Limited CVT
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764 Posts
4 hours of labor to replace an ac condenser? I would check a tsb on condenser replacement. Iirc, there is a tsb. Call other dealerships.
 

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2015 Forester 2.5 Premium CVT
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I purchased my 2017 Subaru in August 2016 & as of May 29 2020 only have 45,000 miles on it & guess what? A/C wasn't working & Subaru service at the dealership advises it is a bad condenser & will be approximately a $900 bill. Has anyone started a class action suit yet on this issue?
I would contact the Subaru corporate office and see if they will cover the work, regardless of your warranty status. It won't cost you anything to try.

Mike
 

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2015 forester, 6 speeds and a quart of oil
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109 Posts
I purchased my 2017 Subaru in August 2016 & as of May 29 2020 only have 45,000 miles on it & guess what? A/C wasn't working & Subaru service at the dealership advises it is a bad condenser & will be approximately a $900 bill. Has anyone started a class action suit yet on this issue?
I hope so.
This is my second Forester. The first ('05) died of head gasket issues.
My latest one burns oil - which Subaru denied (until a class action suit was settled)
And now it has a crappy A/C.

I really like the AWD, but will never buy Subaru again. This is ridiculous.
 

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'17 2.5 Touring
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17 Posts
My '17 NA had warm air on the driver side and cold on the passenger. We had a couple hot (relative) days in SF, so I decided to take it in. There also was a louder than what I would expect noise coming from the compressor.

Took it in this morning and had to convince them there was anything off about it. I'm just outside of the factory warranty (bought my '17 with 25k as a CPO about 45 days ago - warranty went through end of March). About an hour later they tell me it needs both the condenser and compressor replaced and price it at $1,900. I found the sales guy that sold me the car and explain my frustration. After speaking with the service manager for a while, they agree to repair at no charge to me. I imagine the leak from the condenser burned out the compressor, so best to take it in while you're under warranty!
 
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