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· Registered
2015 Forester
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9 Posts
Discussion Starter · #1 ·
I am somewhat ignorant about vehicles, so bear with me. I have a 2015 Forester that I am the original owner. My husband replaced my cabin filter the day before it went into the body shop for a fender bender. I received the vehicle back and noticed that at certain speeds (over 30 mph), I hear noise from the passenger area where the cabin filter is. Obviously the fan has to be off for me to notice it. It is a somewhat continuous sound and sounds like wind rustling rather quickly. Not wind like an open window.

I took the vehicle into an independent shop for an oil change and state inspection today. Told them about the noise and asked them to make sure the cabin filter was in correctly, which they checked and said it was. Husband had some initial trouble with it and said it was quite dirty. I should have asked the shop to check for debris, but didn’t.

Like I mentionedIt is making noise (kinda like wind rustling) but it is only noticeable over say, 30mph. And you need to have the fan off to hear it.

The vehicle looks fine from the body shop and when I got the oil change and they looked at the cabin filter, that shop didn’t mention any glaring problems.

Is it possible that when the husband changed the cabin filter, something got into where it shouldn’t?

Not sure what to do or where to take it. Have hubby check (I tried and couldn’t get at the cabin filter and didn’t want to break the glove box) to see if something is there? Take it to the dealer and have them look? (The dealer and body shop have same owner.) Take it back to independent shop? I don’t know that is could be anything with the body shop and really want to avoid going there unless I am absolutely sure it was them. Took them a couple months to get vehicle in after accident. I would rather avoid them unless I can for sure blame them. And honestly, I am not looking to blame anyone anyway. I just want it fixed…
 

· Registered
2020 Forester 2.5 CVT base model
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564 Posts
Remove or swing down glovebox.
Remove cabin filter.
Turn on fan to high speed and see if anything blows out of there. Cycle through modes as well.
It stands to reason that if the noise only started after filter replacement, that's the first place to look.
Also, with everything stripped out, get someone to drive the car while your head is in the glove compartment listening.
A starting point at least.
 

· Registered
2015 Forester
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9 Posts
Discussion Starter · #3 ·
Thank you. I will definitely try that. I will give it another try tomorrow. I have done much more complicated things in my life- I think I can handle that.
 

· Registered
2012 Forester X Auto
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3,518 Posts
Be VERY careful when you remove and install the glove box.
I'd suggest you look at a video first.. Lots of YouTubes.
While not complicated, the design of the glove box makes it easy to break the hinges when installing it.
You need to remove the contents (if it loaded so everything doesn't go onto the floor)
On the right side, pull off the little "shock absorber" from the box cover.
You need to do a heavy duty squeeze on both sides to let the box drop down. Two long screwdrivers help a lot.
Once squeezed and pulled down past the tabs inside, the box will drop down.
You then pull it straight out to remove it. NOTE the position.
The filter has a little door that you squeeze and pull out - the filter is attached.
Look inside for debris.
To reinstall, slide the filter back in.
Push the glove box STRAIGHT in at the same angle it was in when you removed it, or it's easy to break the hinges. (ask me how I know...)
Once hinges snap in, push the box back up and when the tabs are past the sides, it's there.
Replace contents and you're done.
 

· Super Moderator
Sahuarita, AZ 2018 Forester Limited
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4,176 Posts
My husband replaced my cabin filter the day before it went into the body shop for a fender bender.
Was the fender-bender to the front passenger side? If so the body shop repair may have something to do with it.
 

· Registered
2015 Forester
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9 Posts
Discussion Starter · #8 · (Edited)
Actually, the repair was on the front passenger side. I couldn’t figure if it was just a coincidence. Frustrating.

I think I will stop by the the body shop today, as much as I don’t want to. Thanks
 

· Registered
2015 Forester
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9 Posts
Discussion Starter · #10 ·
Update! I think it is resolved. It took a couple hours but luckily the body shop assistant manager saw me in the lounge and asked what was up (He is a client at my work). He figured out that it was a vent (I checked the vents I could get at). Took several test drives but I think we are set.

Seems the cabin filter just threw me off the scent. Even the original employee thought it might be that and tried cleaning the area.

Thank you everyone!
 
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