Join Date: Jul 2013
Car Year: 2014
Car Model: Forester XT Touring
Feedback Score: 0 reviews
2014 Eyesight Fail = Crash
So I crashed my brand new FXT a couple weeks ago - 3 mo old with 6k miles. I bought the Eyesight because I drive over 20k mi per year in horrible LA traffic and city driving, and was hoping to prevent an accident. Well my Eyesight system failed me. A car I was following slammed on his brakes when someone decided to stop traffic to parallel park, and I rear-ended him. I had a very brief moment of distraction looking at some graffiti before slamming on my brakes, but it was no use.
Isn't this precisely what the collision avoidance function was designed for?? I don't recall if I was alerted by the Eyesight system or if it applied the brakes, but it certainly didn't prevent this accident from happening. Conditions were clear, windshield was clean, occurred about a block away from an intersection after making a left turn.
The damage to my car is $3200 and $1400 to the car I ran into (paying out of pocket to avoid a costly rate hike on my joint policy with a WRX). My HID headlamp mounting bracket (plastic) is cracked, though the light is still functional, but have to replace the whole assembly for over $800. Also need a new bumper, left fender, and pulling of the radiator support bar.
Not sure if there was a malfunction with my Eyesight or a specific condition that it doesn't function under. The obstacle alerts have worked on other occasions, and the adaptive cruise control is phenomenal. But the major cost benefit of the technology is the collision avoidance, and for that reason I am seriously disappointed! So note to potential buyers, Eyesight cost me a few thousand extra to obtain, and another $4600 in repairs. I reported the Eyesight failure to SOA, received a callback, and am awaiting a response pending their internal review. They said they have no precedent on file for a crash with Eyesight.