('09-'13) WQE-41 - Puddle Lamp Recall (merged thread) - Page 4 - Subaru Forester Owners Forum
User Tag List

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
post #46 of 73 (permalink) Old 02-07-2013, 11:36 AM
Contributing Member
 
Philistine's Avatar
 
Join Date: Jan 2006
Location: Boise, IdaHO
Posts: 536
Car Year: 2009
Car Model: Fozzie XT Ltd
Transmission: 4EAT
Gallery: 0
Feedback Score: 1 reviews
I called the dealership this morning and they say they can't do anything until Subaru "officially" releases the warranty. Then we may get all new puddle lights.

2009 FXT LTD - OBP, VF52
2011 Ferd Ranger 4x4
2013 FXT Touring
2008 EZGO RXV
Philistine is offline  
Sponsored Links
Advertisement
 
post #47 of 73 (permalink) Old 02-07-2013, 07:21 PM
Forum Member
 
Join Date: Mar 2009
Location: Cleveland/Shaker Heights, Ohio
Posts: 2,281
Car Year: 2013
Car Model: Forester XT Touring
Transmission: 4EAT
Gallery: 0
Feedback Score: 3 reviews
Quote:
Originally Posted by Philistine View Post
Any idea when this recall will be official? I just had a puddle light go out.
The recall was "official" as of the NHTSA notification.

The current wait - as Philistine and several other members from various other online Subaru communities have noted - is on the dealerships receiving the appropriate replacement component (from Subaru) to actually complete the physical recall - to fit the new part to your vehicle, that is.

Quote:
Originally Posted by good dog View Post
The difficulty is also in owners who have installed them their-selves and even at dealers who would have to supply Subaru with their records if they installed them, I don't think they readily send in warranty registration for OEM accessory installations.

The message is if you have any concerns or questions, to contact Subaru's Customer Service at 1-800-782-2783 regarding recall WQE-41
I understand what you're saying, but I really don't think that there should be any problems getting the problem addressed, as long as the component installed was a genuine Subaru product, which they'll easily be able to tell, given the construct of the aftermarket units.

This is a true safety recall related to a specific product/component, so Subaru is obligated to perform it regardless of who installed the product - it's the product's fault, nothing else.

For example, vehicles that fall outside of warranty date are still subject to the recall, which dealerships are obligated by law to honor, even if the vehicle is no longer in the hands of the original owner.

'13 Tribeca
'13 XT Touring
5th Subaru family
TSi+WRX is offline  
post #48 of 73 (permalink) Old 02-27-2013, 07:43 AM
Contributing Member
 
Philistine's Avatar
 
Join Date: Jan 2006
Location: Boise, IdaHO
Posts: 536
Car Year: 2009
Car Model: Fozzie XT Ltd
Transmission: 4EAT
Gallery: 0
Feedback Score: 1 reviews
I got my recall letter this weekend

2009 FXT LTD - OBP, VF52
2011 Ferd Ranger 4x4
2013 FXT Touring
2008 EZGO RXV
Philistine is offline  
post #49 of 73 (permalink) Old 02-27-2013, 08:52 AM
Forum Member
 
Join Date: Jan 2006
Location: Metro Boston
Posts: 2,039
Car Year: 2014
Car Model: 328i xDrive Wagon
Transmission: 8 spd Auto
Gallery: 0
Feedback Score: 10 reviews
This is an odd one. I got the email to get the puddle lights done. Mine were installed at the dealers when I bought the car.

Dealer says they need to "register" my car with SOA before they can do the recall.

Did I miss that in anyone's earlier posts? Or am I just being lucky as usual? I can see from an earlier post that the dealer doesn't necessarily update SOA on the installed options, so I guess that must be it.

Larry D
2014 BMW 328i xDrive Wagon
Until I Retire - then its back to Subaru

Last edited by lfdal; 02-27-2013 at 09:11 AM.
lfdal is offline  
post #50 of 73 (permalink) Old 02-27-2013, 11:02 AM
Forum Member
 
DaveB420's Avatar
 
Join Date: Nov 2009
Location: CT
Posts: 707
Car Year: 2010
Car Model: Forester XT Limited
Gallery: 0
Feedback Score: 3 reviews
lfdal,
I got my letter also. Mine were installed by the dealer at time of purchase. Not installed at the port.
I have had my car in for warranty 3 times to replace 3 different puddle lights. Probably everyone that has puddle lights have had a bulb(s) replaced under warranty.

I don't know if this will help you or not. Just sharing some info.

Dave

2010 Forester XT Limited - Silver Spark
DaveB420 is online now  
post #51 of 73 (permalink) Old 02-27-2013, 06:24 PM
Forum Member
 
Join Date: Jan 2006
Location: Metro Boston
Posts: 2,039
Car Year: 2014
Car Model: 328i xDrive Wagon
Transmission: 8 spd Auto
Gallery: 0
Feedback Score: 10 reviews
Quote:
Originally Posted by DaveB420 View Post
lfdal,
...
I don't know if this will help you or not. Just sharing some info.

Dave
Appreciate the info.

They said they called SOA today and the puddle lights will be officially listed as of tomorrow. They let me make the recall appointment for next week.

Larry D
2014 BMW 328i xDrive Wagon
Until I Retire - then its back to Subaru
lfdal is offline  
post #52 of 73 (permalink) Old 02-27-2013, 06:30 PM
Forum Member
 
JonaJS98's Avatar
 
Join Date: Feb 2013
Location: Pittsfield, MA
Posts: 348
Car Year: 2009
Car Model: Forester
Transmission: 4 Speed Automatic
Gallery: 0
Feedback Score: 0 reviews
Quote:
Originally Posted by Philistine View Post
I got my recall letter this weekend
As did I. Glad we don't have puddle lights.

09 2.5X Premium w/ All Weather Package-4EAT
JonaJS98 is offline  
post #53 of 73 (permalink) Old 03-19-2013, 06:39 AM
Forum Member
 
Join Date: Jun 2011
Location: Barberton,OH
Posts: 807
Car Year: 2015
Car Model: Forester I-Premium
Transmission: 6MT
Gallery: 0
Feedback Score: 1 reviews
I dont have puddle lights but I got the recall campaign paper from subaru
today in the mail.


subaru recall campaign WQE41-2

NHTSA recall number 12V-602
Rand is offline  
post #54 of 73 (permalink) Old 03-19-2013, 07:31 AM
Forum Member
 
dsizer's Avatar
 
Join Date: Oct 2011
Location: rochester new york
Posts: 44
Car Year: 2005
Car Model: forester
Transmission: 5spd
Gallery: 0
Feedback Score: 0 reviews
Quote:
Originally Posted by Rand View Post
I dont have puddle lights but I got the recall campaign paper from subaru
today in the mail.


subaru recall campaign WQE41-2

NHTSA recall number 12V-602
i work at a subaru dealer every car that had an option to get puddle lights they sent a letter to
dsizer is offline  
post #55 of 73 (permalink) Old 03-19-2013, 08:32 AM
Forum Member
 
Join Date: Jun 2011
Location: Barberton,OH
Posts: 807
Car Year: 2015
Car Model: Forester I-Premium
Transmission: 6MT
Gallery: 0
Feedback Score: 1 reviews
Quote:
Originally Posted by dsizer View Post
i work at a subaru dealer every car that had an option to get puddle lights they sent a letter to
I was really just mentioning I got my letter today.. incase other people were wondering why they hadnt received it yet....

letters still going out.
Rand is offline  
post #56 of 73 (permalink) Old 03-19-2013, 08:33 AM
Contributing Member
 
Philistine's Avatar
 
Join Date: Jan 2006
Location: Boise, IdaHO
Posts: 536
Car Year: 2009
Car Model: Fozzie XT Ltd
Transmission: 4EAT
Gallery: 0
Feedback Score: 1 reviews
Quote:
Originally Posted by JonaJS98 View Post
As did I. Glad we don't have puddle lights.
why? you basically get free new ones

2009 FXT LTD - OBP, VF52
2011 Ferd Ranger 4x4
2013 FXT Touring
2008 EZGO RXV
Philistine is offline  
post #57 of 73 (permalink) Old 03-19-2013, 09:24 AM
Forum Member
 
DaveB420's Avatar
 
Join Date: Nov 2009
Location: CT
Posts: 707
Car Year: 2010
Car Model: Forester XT Limited
Gallery: 0
Feedback Score: 3 reviews
dsizer,
Are they putting in a new set up(fuse, lights, etc...)? Or just fuses, as I was under the impression?

Philistine,
Did they give you a new set(fuse, lights, etc...) or add a fuse?

I have a puddle light out and I won't bother buying a replacement if they are putting a new set up in.

Dave

2010 Forester XT Limited - Silver Spark
DaveB420 is online now  
post #58 of 73 (permalink) Old 04-20-2013, 05:11 AM
Forum Member
 
CapeAnn's Avatar
 
Join Date: Feb 2010
Location: The Northeast US
Posts: 85
Car Year: 2010
Car Model: Forester Prem. 5 spd
Gallery: 0
Feedback Score: 0 reviews
Puddle Light Recall

My wife had the new Puddle Lights (recall) installed. She said it took the shop two mechanics and two hours to install the new lights. This seems like a lot of time & a major fix.

What she told me is that the new lights go on only when it's dark. I believe the older puddle lights were on in daytime too? I didn't check.

That said - the older puddle lights kept dying. One LED would always go out. So, two sets of lights had to be replaced before this iteration. When I get back from my business trip - I'll try and provide more info.

At the end of the day - puddle lights seem to be a low-purpose addition fraught with way too much upkeep from both owner and Subaru's perspective. Seriously, why bother?

2010 Premium 5 speed - All Weather Option
CapeAnn is offline  
post #59 of 73 (permalink) Old 04-20-2013, 07:42 AM
Forum Member
Contributing Member
 
SierraHotel's Avatar
 
Join Date: Dec 2010
Location: Decatur, GA
Posts: 529
Car Year: 2010
Car Model: Forester 2.5x
Transmission: 4EAT
Gallery: 0
Feedback Score: 0 reviews
Quote:
Originally Posted by good dog View Post
The difficulty is also in owners who have installed them their-selves and even at dealers who would have to supply Subaru with their records if they installed them, I don't think they readily send in warranty registration for OEM accessory installations.
YMMV depending on what dealer you go to. In my case, I installed the Subaru puddle light kit myself.....made an appointment with and went to my dealer last week. They did not query me as to whether the lights were dealer installed.

Interestingly...after inspecting them...they said mine already had the circuit breaker or whatever that was the reason for the recall. They said no modification was needed. Hope they are correct. I installed the kit in March of 2011.

2010 Forester Premium Paprika Red Pearl
SierraHotel is offline  
post #60 of 73 (permalink) Old 04-20-2013, 10:11 AM
Forum Member
 
CapeAnn's Avatar
 
Join Date: Feb 2010
Location: The Northeast US
Posts: 85
Car Year: 2010
Car Model: Forester Prem. 5 spd
Gallery: 0
Feedback Score: 0 reviews
Quote:
Originally Posted by SierraHotel View Post

Interestingly...after inspecting them...they said mine already had the circuit breaker or whatever that was the reason for the recall. They said no modification was needed. Hope they are correct. I installed the kit in March of 2011.
That's interesting in a strange way. We had the second puddle light (non-recall) in 2012. The recall puddle lights took a bit of time to get in + it took them a whole lot of time to install??? That, or they're making money on labor off the recall???

Either or, wish I had gotten something else like - interior glow lights, or a fuzzy Subaru keychain. :)

2010 Premium 5 speed - All Weather Option
CapeAnn is offline  
Sponsored Links
Advertisement
 
Reply

  Subaru Forester Owners Forum > Technical Forums and Vehicle Assistance > Problems, Maintenance, and Warranty

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Subaru Forester Owners Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools Search this Thread
Show Printable Version Show Printable Version
Email this Page Email this Page
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome