Join Date: Oct 2015
Location: Dallas, TX
Car Year: 2016
Car Model: Forester XT Touring
Feedback Score: 0 reviews
Subaru of America / Buyback Program
i have a 2016 XT Touring, bought in October 2015, and now has 12xxx miles. around mid-may, the CEL came on (among other lights), went to the dealership immediately (still under warranty) and the technicians found a rich code (P0172). they replaced the fuel injectors and gave me back the car. after having it back for less than 1 day, the car stalled 3 times; 1) at a redlight, 2) on the highway during rush hour traffic, and 3) in the parking lot. i quickly realized the idle was set way too low; acceleration was extremely lagging too. brought it back the next day, technician found that my fuel trim levels was -28. a few days later, they replaced the o2 sensors, but unfortunately it did not solve the problem; rich code still there and fuel trims still all screwed up.
the car has been in the shop for 3 total times, for 26 business days, and 30 actual days. i have been provided a loaner car all 3 times.
i am super concerned and looking into lemon laws and criterias i have to meet. i brought this up to the service rep and my salesman. they informed me of subaru's buy back program for situation like this. so i called subaru of america and opened a case for my car. they are sending a "regional tech" out in 2 days to look at my car and see if they can fix it. im not sure whats going to happen next...
but honestly at this point, i am really hoping they just give me a new car. whether it be a 2016 or 2017. is that just wishful thinking or can this actually be attainable?
has anyone been in a similar situation and can offer some advice?