Join Date: Aug 2010
Car Year: 2003
Car Model: Forester
Feedback Score: 0 reviews
struts replaced. was this price reasonable?
I have a 2003 Subaru Forester & have been going to the same neighborhood mechanic for several years with no problem. He was always fair & did a good job.
The last time I went for regular maintenance, the same day a squeaking started & I brought it back a few weeks later & he changed the front brake pads. The same day I picked it up from the brake pad repair, a thumping started. The car was driving fine, but I brought it back at the end of the summer as the thumping was getting louder, & it seemed to me there was some kind of problem (vibration) with the right front tire. When I brought it in, I asked him if something could be wrong with the new brake pad.
He called me while I was at work & said it needed all 4 struts replaced, & gave me an estimate for $1300. The total ended up being $1340. I paid it, but went home & checked online.
I am seeing KYB struts (which he said is what they are) for $156 to $285 a pair online, & he charged $342.80 for the front & $345.50 for the rear.
I called & asked him how long the job took & he looked it up & calculated it out while I was on the phone, & said it took him 6 hours at $95 an hour, for a total labor cost of $570. This sounds really high to me. What I am finding online is that 4 hours would be more reasonable.
I should have asked him about the prices before he went ahead and did the job, but I was at work & did not have the time to deal with it, but I want to go in & talk with him about it if the prices are way out of line, & otherwise I will find a new mechanic.
Does anyone out there have any idea if this is reasonable or has he fallen on hard times? We are in the southern New England area.
Thanks so much!