Join Date: May 2017
Car Year: 2017
Car Model: ForesterTouring 2.5i
Feedback Score: 0 reviews
Safety concerns after new Forester crashed
Has anyone heard about any safety issues with the 2017 Forester? My wife bought her 2017 Forester 2.5i Touring in March, and was in a bad accident on May 3rd. Three things happened that make us worry about the car's safety. She was hit hard from behind by a large box truck and pushed into stopped traffic ahead of her. The airbags did not deploy, yet the force was strong enough to cause my wife (who was wearing her seatbelt) to strike the steering wheel with her chest. This makes me question both the airbags and the seatbelt. I know airbags are programmed to deploy at only certain force levels, but this crash seemed sufficient. We also think her head hit the side window too because she's had concussion symptoms including bad headaches and extreme sensitivity to light/noise.
In addition to the airbags and seatbelt, the empty front passenger rocketed forward in the crash. When I went to take my wife's belongings out of the car, I found three little metal hinges about 1 inch x 1 inch in size, each with a little greased ball bearing in the middle, scattered on the floor in front of and underneath the front passenger seat. It looks like they fell off the bottom rail mechanism on the passenger seat. The whole passenger seat was loose on the rails, I could rock it up and down and side to side like it had half-way fallen apart. I am so glad that no one was in that seat at the time, it could have been very ugly. Has anyone heard about this problem before? I've contacted Subaru and was told they'd call me but it hasn't happened yet. It could be that the passenger seat had been adjusted at some point before the crash and never clicked into a locked position, but even if that were the case I would like to think it would have stopped at the nearest locked position in the crash instead of rocketing all the way forward.
I'm curious if anyone has experienced these issues or heard anything about them?