Subaru Forester Owners Forum

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-   Problems, Maintenance, and Warranty (http://www.subaruforester.org/vbulletin/f88/)
-   -   ('14+) 2014 Forester Trunk/hatch Randomly Stops Working (http://www.subaruforester.org/vbulletin/f88/2014-forester-trunk-hatch-randomly-stops-working-220170/)

flstffxe 12-27-2013 06:26 AM

I'm not worked up at all, just making the argument that even though a powered lift gate isn't a new idea for the automotive world, it is still a completely new, newly designed components and implementation for Subaru.

It has never existed before in Subarus line up, they had no pattern software or hardware to steal from a previous model in their line up to simply tweak travel limits and forces. It is all new for Subaru, therefore the odds of there being a teething issue or two are greater.

lfdal 12-27-2013 12:25 PM

+1, the man is right.

It doesn't matter how long something's been a feature on other manufacturers, unless Subaru licenses the tech from them en toto, then its going to be a matter of time until the kinks are worked out. It's like that on almost any new product or feature a manufacturer introduces.

Think "Bluetooth". How many screwed up applications are there of Bluetooth in the industry? In 3 different cars, my phone works 3 different ways.

If you fly a lot also think of the amount of testing jet engines undergo before they're certified. There's no engine by any manufacturer that doesn't suffer from service related defects, problems that creep up unforeseen over time.

All manufacturers want to get it right the first time. Most don't. The thing is, what do they do about it?

Forester14xt 12-29-2013 03:30 PM

Thanks to all for posting this thread; I've run into the same problem with a 2014 XT, purchased 2 weeks ago. 3 beeps to everything tried; no luck turning the engine on/off, no response at all to pushing the button on the dash (3 beeps) in trying to open the rear gate. The gate did work OK for the first week or so, but now the door can be opened by pushing the button, allowing it to unlatch, and then manually opening it. Also 3 beeps when the rear door is open & the botton on the door itself is pushed (which should close the gate). Headed back to the dealer in a week or so. This seems annoying, but not earth-shattering.

I did clear out everything anywhere near the latch, including dirt & related. Presumably, there's a bad sensor.

Second Forester owned (traded in the other one recently to acquire this one)

BigBopper 12-29-2013 06:12 PM

Power Rear Gate - TSB 07-80-13
 
1 Attachment(s)
I've come across a Technical Service Bulletin that addresses the problems reported in this thread.

Hope this helps those that are still dealing with this issue. :wink:

chismo 01-01-2014 07:48 PM

This worked for me
 
With doors unlocked and memory button disengaged, I went to the gate and held on to the button for there seconds. At this point the gate unlatches but I had to manually lift the gate. If you don't, the gate will re-latch itself. From this point, everything worked normally.

I'm not sure how I got into the state of the gate not opening to begin with but I did engage the memory button (it was night time) and this is when problems not being able to open the gate happened for me.

Hope this helps!

chismo 01-01-2014 07:58 PM

Opening three beep stuck gate
 
I just experienced that dreaded three beeps when the gate doesn't open.

To fix this, make sure doors are unlocked and that the memory button is disengaged. Go to the gate and hold button for three seconds to manually open. If the gate seems to unlatch and then latch itself again, try again but when the latch disengages, manually lift the gate before it relatches. At this point everything should work normally again.

I think I got into this state by somehow accidentally setting the memory button at the wrong time at night when I was fumbling to find the gate button.

Hope this helps!

pizza_pablo 01-01-2014 08:14 PM

1 Attachment(s)
Thanks for the heads up.
We have a limited. The memory button being WAY more accessible than the lift gate button is just idiotic.
The positions should definitely be swapped.

Rukkian 01-02-2014 11:14 AM

I agree on the button locations. How often do you actually need the memory button?

After watching what I doing, and making sure I do not start the engine while it is closing, has made it so I have not seen this in quite some time.

thorongil 01-02-2014 05:31 PM

Quote:

Originally Posted by BigBopper (Post 2799281)
I've come across a Technical Service Bulletin that addresses the problems reported in this thread.

Hope this helps those that are still dealing with this issue. :wink:

Thanks for the TSB copy!

I just had the gate power function fail totally today (would not open or close in power mode at all but would work fine in manual mode).

I somehow caused the problem myself by trying to open the gate from the outside while wearing thick gloves (-20C). As I fumbled with the outside switch I may have pressed it too many times or blocked the gate while it was starting to lift - and it stopped working and would only beep 3 times at me.

Disconnecting the battery fixed the issue.

Mid43 01-02-2014 08:22 PM

2014 forester Lift gate not automatically opening
 
Strange issue, my automatic lift gate does not open when I try to press and hold the handle on the lift gate door; I can open it manually using the rear handle, the button on the lift gate to close the door works fine; and the auto lift gate works when using the button on the key, or the button inside the vehicle.
Does anyone have any insight before I make the dreaded trip to the service department? This is the same service department that "thoroughly" test drove my vehicle because of another issue. Mileage in 1078; mileage out 1078. I guess my vehicle flies.
Thanks all.

GeoJosh 01-02-2014 08:26 PM

Search button = forum user's best friend. :biggrin:

http://www.subaruforester.org/vbulle...orking-220170/

SkidPlate 01-02-2014 08:37 PM

Quote:

Originally Posted by Mid43 (Post 2820050)
Strange issue, my automatic lift gate does not open when I try to press and hold the handle on the lift gate door; I can open it manually using the rear handle, the button on the lift gate to close the door works fine; and the auto lift gate works when using the button on the key, or the button inside the vehicle.
Does anyone have any insight before I make the dreaded trip to the service department? This is the same service department that "thoroughly" test drove my vehicle because of another issue. Mileage in 1078; mileage out 1078. I guess my vehicle flies.
Thanks all.

HOLDING the button is the problem. HOLDING tells the controller you want to manually open the gate. A short press will probably open it with power.

FlashEngineer 01-02-2014 09:12 PM

I don't understand why people rate the WHOLE entire company of this model for it's tiny little stupid lift gate function. Jesus, it's not really even remotely what Subaru's brand is made for. I bought this car for it's AWD and 90% others here did that too, not for the god damn lift gate.

Crazy people here...

pmcrock 01-03-2014 06:40 AM

In the TSB there's the following section:

COUNTERMEASURE IN PRODUCTION
The countermeasure PRG control module was incorporated into production during August, 2013 beginning with
E*492310.

Does anyone with a build date after that also have this problem? I need to check my own build date. Picked up the vehicle on Dec. 24. Have had no issues opening it from the dash or the remote, but have from the rear of the car (i.e., the hatch itself). Tried it again this morning by just touching it quickly and not waiting until the two beeps occurred and it worked fine.

GeoJosh 01-03-2014 06:53 AM

Quote:

Originally Posted by pmcrock (Post 2821498)
Tried it again this morning by just touching it quickly and not waiting until the two beeps occurred and it worked fine.

Yes, as SkidPlate pointed out above, you do not want to hold the button on the rear hatch (outside) because that will allow manual operation. You want to push and release if you would like a power opening.


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