Okay...let me expand on my previous post.
When I buy a new car, I expect to get a new car NOT a car that was used by the dealer in a commercial UNLESS I am told that before I sign for the car.
It's the principle of the thing.........sell me the car at an adjusted price, either with the dents fixed or not BUT show me the damage and give me the choice of whether or not I want the car as is........
But, different strokes for different folks, I guess......
I agree. The onus is on the dealership to tell you about this damage at the time of purchase of a so called "brand new vehicle", which it is clearly not. If this was a used car, the onus would be on you to make sure you identified an issue before you bought it "as is."
Of course you can still be cordial and polite when you tell them you simply want a brand new replacement vehicle, which you are entitled to by contract. If the general manager balks, just politely assert that you signed a buying contract for a NEW car, that is what you still want, and your lawyer will be in contact with him from here on out. The threat alone may push him to make this right for you. Why should you be the one to have this vehicle dumped on you when it's not what you signed up for?
You can also use this as a negotiation point to save a significant amount of money -- IF you honestly feel okay with a new hood and being compensated for the depreciation value, as I mentioned before. Have an independent auto appraiser give you a depreciation value, and the dealership should reimburse you for this amount. (yes in addition to making the repair).
I hope they do what's right! It would be great if you could find out the names of the other owners who bought these damaged vehicle. If the dealership is being difficult with replacing the vehicles, you could pull your resources and if there are enough of you, file a class-action suit.
Good luck and hope they do the right thing for you!