Subaru Forester Owners Forum

Subaru Forester Owners Forum (http://www.subaruforester.org/vbulletin/)
-   Interior and Electronics (http://www.subaruforester.org/vbulletin/f77/)
-   -   ('14+) Bluetooth will not work with my iPhone 5, iOS7, 2014 Forester Touring (Canada), (http://www.subaruforester.org/vbulletin/f77/bluetooth-will-not-work-my-iphone-5-ios7-2014-forester-touring-canada-249138/)

OldManJ 11-15-2013 09:47 AM

Bluetooth will not work with my iPhone 5, iOS7, 2014 Forester Touring (Canada),
 
Hi folks,

I am brand new on the forums, and brand new to Subaru. So far, I dig the vehicle, and only have a couple minor irritations.

I just purchased a 2014 Forester Touring (canadian model) last week. It's got the HD radio without nav built-in. I have yet to be able to connect my iPhone to the vehicle at all by Bluetooth. When I go to pair the phone, the phone does not see the Forester when it searches for bluetooth devices, and neither does the Forester seem to find the phone.

Now just to put this on front street, it won't connect by USB -- but my iPhone's USB data connector is malfunctioning and that's a known issue with the phone. But the bluetooth side of things works great in other situations, so I am puzzled.

My search through the forums and google has suggested that other people have had issues with iOS 7.x and Bluetooth pairing, but I'm wondering if anybody has a working iPhone 5, on iOS 7, paired with their 2014 Forester? I haven't had time to take it into the Dealer yet, due to them being pretty far from where I live. It'd be easier to fix it myself if I could.

If so, then great. If it'st just my phone, I can get that replaced (been putting it off due to the prospect of an imminent baby arriving). But if it's a problem with the Forester's bluetooth, I'm less sanguine about things.

Any help you could offer would be fantastic,

Cheers,
Steven

NeilAldridge 11-15-2013 10:07 AM

working iOS7 IPhone 5
 
Hi,

I'm not sure why you're having this problem, as I both my iPhone5 and iPhone4S have both successfully paired with my 2014 Forester since they were updated to iOS7.

I imagine you have already tried this, but here is what worked for me - go in the iPhone settings and and open the BlueTooth to make sure it is on. Use the voice prompts within the set up on the car to get to the Pair Phone option when it gives you the 4-digit code to enter on the phone. once this is complete you should be fine....

My problem stems from the in ability to select between phones while the car is moving. I have just been told by the dealer that I cannot switch between my phones while the engine is on.

I have two iPhones, work & personal, and need to switch between them on long journeys. When buying the car (2014, forester) I'd envisioned pairing them both with the car and switching between them like two different radio stations. This is not possible. One can go through the whole Select Phone procedure, but it will not select the second phone until the engine has been re-started.

The dealer kept telling me this was a safety feature, however this cannot be right if I'm allowed to go through the steps without the desired result; surely the procedure would be unavailable if this truly were a safety feature and not just an annoying oversight?

Has anyone successfully managed to select a different phone while driving?

Other than that the Bluetooth works very well - just with one phone per journey....

Thanks for any advice

OldManJ 11-15-2013 10:13 AM

Quote:

Originally Posted by NeilAldridge (Post 2597154)
Hi,

I'm not sure why you're having this problem, as I both my iPhone5 and iPhone4S have both successfully paired with my 2014 Forester since they were updated to iOS7.

I imagine you have already tried this, but here is what worked for me - go in the iPhone settings and and open the BlueTooth to make sure it is on. Use the voice prompts within the set up on the car to get to the Pair Phone option when it gives you the 4-digit code to enter on the phone. once this is complete you should be fine....

Thanks for the response, Neil. So to date, I have never managed to get to the point where the car gives me a 4-digit code to enter on the phone. It asks me to press the button on the steering wheel and give a name to the phone, but never goes beyond that point. No matter what I say, nor what I press on the steering wheel, does it ever acknowledge me when I try to "name" a phone. I assumed that that was because it's not seeing a phone anywhere at all.

My phone, meanwhile, sees nothing...just an endless cycling of "finding devices" in the bluetooth section of the iOS7.

However, the fact that you have sucessfully got iOS7 working gives me hope. I have some free time tonight and will do more troubleshooting. Maybe I am just not giving the correct voice commands to get to the bluetooth pairing stage properly.

I will investigate further and report back.

Schrobo 11-15-2013 10:20 AM

I'm still waiting for my car, but when I test drove my 5S was able to pair no problem to play music.

rightguard 11-15-2013 10:46 AM

I got my ios7 to work... i don't remember now what I did but I do remember I was sitting around waiting and then realized I never said go. Make sure your phone settings are on bluetooth.

krt22 11-15-2013 10:59 AM

Picked up our forester Sunday, the dealer paired both of our iOS7 phones before we left the lot

leapyr88 11-15-2013 11:07 AM

Try looking through here... http://www.subaruforester.org/vbulle...thread-225258/

Schrobo 11-15-2013 11:08 AM

Wife and I are actually picking up a service loaner tonight that is a 14 Forester. I will test the wife's 5 and my 5S today.

neallv 11-15-2013 12:06 PM

No problem pairing mine and my wife's iPhone 5 with iOS 6, the 7 on my '14 Limited with non-nav head unit.

tonyford 11-15-2013 12:17 PM

My Samsung Convoy cell phone will NOT pair with the Bluetooth in my '14 Forester.

Not the Bluetooth because the salesman was able to pair his phone to the Bluetooth.

Went to Verizon and told them the problem. They tried and could NOT pair it.

Guy went back in store and got a new Samsung Convoy 2.

That phone paired in less than 15 seconds.

Normally if it doesn't pair, it usually is the phone.

My phone is outdated for the new type of Bluetooth in the '14 Forester and no software or hardware updates are available.

So I use my phone in my vehicle the way I always have. C'est la vie...

OldManJ 11-15-2013 01:00 PM

Thanks for all the response and the advice. The success rate of pairing is reassuring, and I'm hopeful I can get this working without too much more headache.

According to Apple's support documentation, the iPhone 5 should support every known bluetooth profile, so i don't think it's an incompatibility between bluetooth versions in the Subaru and the phone.

I'm guessing I'm either not stepping through the pairing process properly on the Subaru side, or there is damage to my phone preventing this from occurring. I will post my results soon!

neallv 11-15-2013 02:17 PM

As far as I know, you want to go into the Bluetooth setup in the phone, make sure Bluetooth is turned on, and the phone is scanning for devices. Leave it there for now.

Then, on the car, using the voice system, go:

[talk] - "setup" - [talk] - "phone setup" - [talk] - "pair phone" ... :icon_rolleyes:

From there, follow the directions. You'll be asked to give the phone a name and the head unit should attempt to pair with the phone. The phone should detect the head unit (named "CAR M_MEDIA"). You can then finish the pairing after entering in the security code (which I think is default to 1234).

OldManJ 11-28-2013 02:42 PM

Quote:

Originally Posted by neallv (Post 2598242)
As far as I know, you want to go into the Bluetooth setup in the phone, make sure Bluetooth is turned on, and the phone is scanning for devices. Leave it there for now.

Then, on the car, using the voice system, go:

[talk] - "setup" - [talk] - "phone setup" - [talk] - "pair phone" ... :icon_rolleyes:

From there, follow the directions. You'll be asked to give the phone a name and the head unit should attempt to pair with the phone. The phone should detect the head unit (named "CAR M_MEDIA"). You can then finish the pairing after entering in the security code (which I think is default to 1234).

Just to update this thread, I did get the iPhone 5 working. For some reason, I was never getting to the point where I had to vocalize "confirm," before. I'm still not sure why, but the phone pairing setup has worked multiple time since then, so I'm happy. PEBCAK, or maybe PEBCAW in this case.

Bluetooth streaming seems to work great, as does google maps through the onboard audio. I'm pretty happy.


All times are GMT -8. The time now is 10:27 AM.

Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2014 DragonByte Technologies Ltd.