Join Date: May 2017
Location: Mechanicsburg, PA
Car Year: 2016
Car Model: 2.5i Touring
Feedback Score: 0 reviews
changing engine oil
New member here so please excuse me if this topic has been discussed previously. I checked back a few pages without seeing it.
In December, I purchased my first Subaru, a Certified Pre-Owned 2016 Forester 2.5i Touring with 5,000 miles on it. i'm now coming up on 10,000 miles and am preparing to service it for the first time. I'm wondering if an oil evacuation pump can be used on the 2.5L engine. I'm doubting it based upon what I see in the oil filler tube but would like to know for sure.
For what it's worth coming from a life-long domestic car guy, I'm really impressed with my Subaru and especially the service I received from their customer assistance center. I called because I received error messages when attempting to download updates for my navigation system and the very professional person with whom I spoke found he had the same problem so he said he would report the problem to the computer nerds and call me back with an update. I honestly did not expect to hear from him but two days later I did and he stayed on the line until I successfully had the update downloading. I told him of my background - retired GM dealership parts & service director - and told him how much I was enjoying my vehicle. A week later, a Dyson cordless vacuum bearing the Subaru logo showed up on our doorstep. In the box was a card thanking me for allowing Subaru to improve my ownership experience.
I doubt that GM would have called me back much less given me a $300 vacuum for letting them know about a problem with their website.
Thanks in advance for your replies to my inquiry.